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Customer Service Independent Contractor

Location:
Melbourne, FL, 32935
Salary:
18.00 per hour
Posted:
January 18, 2024

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Resume:

Mary Gambill

Business Loans Risk Researcher

Although I have years’ worth of telemarketing experience, I’m willing to learn as much as I can in the job duties that I take on. I look forward to the ability to learn more.

Experience

Education

2020 – Present

Independent Contractor / Remote / Oasis Marketing Solutions

Responsible for completing background checks and determining credit worthiness for purposes of a business loan. Amazon web services, google search Microsoft systems and five nine computer system. Was also QA for Jackson Hewitt customer service calls. Five nine back office and would QA customer service calls of employees. Also completed voter calls for political surveys.

2016 – 2019

Independent Contractor / Remote / EHealth

Responsible for making outbound calls on a predictive dialer to customers who have submitted their information on websites requesting more information on health insurance. Provided a detailed summary of the services offered to promote sales..

2014 – 2016

Independent Contractor / Remote / Arise Virtual Solutions

Answer inbound calls for sale of vacation destinations to Walt Disney World and assisted customers with booking the vacation and ensured they had all information for arrival. Maintained company database with customer account information and ensured customer satisfaction.

2013 – 2014

Independent Contractor / Remote / ACD Direct

Answered a high level of inbound calls from customers regarding donations for PBS TV stations. Assisted customers with their donations by receiving payments over the phone. Ensured company database system was accurate and up to date with customer information and amount of donation and assisted the customer with Pledge process and how to become a member of the program.

1983-1988 / GED 2005

St. Bernard Academy Nashville, TN

2005 - 2006

Midstate College Peoria IL

2014 -2015

Everest University Largo FL

Skills

Creativity

Leadership

Research

Risk analysis

Goal Oriented

Detail Oriented

Team Player

Contact

2700 Croton Rd. Apt. 1-18

Melbourne, FL 32935

321-***-****

ad2v6i@r.postjobfree.com



Contact this candidate