Customer Service Culinary Arts

Kim Harrison

*************@*****.*** 404-***-**** Villa Rica Ga.

CUSTOMER SERVICE

Customer service is the provision of service to customers before, during, and after a purchase. Going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is the top priority, and hopefully creating loyal, returning customers.

2021-Certificate in Culinary Arts, Escoffier Online International Culinary Academy Expected Completion: Diploma In culinary Arts

Associate of Occupational studies Degree. Culinary Baking and Pastry Arts

2004- Stone Mountain High, diploma

EXPERIENCE

Data Breach Support with Activus Connect – Current

Determine security violations and inefficiencies by conducting periodic audits

Upgrade our network and infrastructure systems

Implement and maintain security controls

Identify and solve potential and actual security problems

Assess the current situation, evaluating trends and anticipating security requirements

Keep users informed by preparing performance reports; communicating system status

Maintain quality service by following organization standards

Maintain technical knowledge by attending educational workshops

Contribute to team effort by accomplishing related results as needed

Better Haul Transportation Union City- 2021

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Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate

locations according to predetermined schedules, customer requests or immediate needs

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Relaying information such as work orders or other messages to and from work

crews, field inspectors, supervisors or emergency personnel

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Using telephones, two-way radios or text messages to contact employees or

emergency personnel

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Speaking with supervisors or customers to resolve problems, requests for

services or equipment

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Preparing daily work such as schedules

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Preparing work orders for crew or receiving work orders from work crews

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Being in charge of communications within company assigned territories

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Keeping and organizing work requests, customer requests, completed work

requests, charges for work performed, expenses for services performed,

inventory records and other information.

Khiur- Beauty LLC 2020-2022

Virtual Assistant

Organize communication via emails and phone calls

Provide customer service as first point of contact

Organize meetings travels and accommodations

Manage contact lists and organize managers’ calendars

Create and review customer spreadsheets and keep online records

Hilton Atlanta Northeast: 2016-2020

●Housekeeping

●Utility line

●Prep cook

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