Lauren Spring

Capable bartender passionate about serving customers well while

exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in casual dining establishments.

Chicago, IL 60657

773-***-****

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EXPERIENCE

Fred’s Garage, Winnetka - Server

May 2022- present

● Was able to handle stressful moments in a calm manner

● I never let anyone notice I was stressed although I was

● Could handle 9 tables at a time and still make sure to help my coworkers

● If a customer was unhappy, I would always find a solution

● My multitasking skills have improved significantly Avli Estiatorio, Winnetka — Bartender/Server

June 2022 - May 2022

Served high customer volumes during special events, nights, and weekends.

Cultivated warm relationships with regular customers.

Followed strict recipes and drink measurements to minimize product used.

Obtained cash bank and stocked service bar to prepare for operation. YMCA of the Rockies, Estes Park, CO — Front Desk Attendant January 2022 - May 2023

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Monitored field trips and special events to maintain safety and increase attendee retention.

Facilitated birthday parties and special events to deliver high levels of guest satisfaction.

Memorized games and rules to facilitate positive entertainment experience.

Zoup!, Glenview, IL — Head Cashier/Front Line Cook February 2019 - September 2021

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. SKILLS

Personable and motivated to

work as part of a team

Hospitality service expertise

Beverage preparation

Menu memorization

Responsible alcohol service

Customer service

Problem solving

Creative and open mindset

Extroverted and friendly

References:

Alex Kalaras - Manager at

Avli - 847-***-****

Andrew Siegel - Manager

at ZOUP! - 312-***-****

Maria Muza - Family

friend - 773-***-****

Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Glenbrook South, Glenview — High School Diploma

August 2015 - January 2019

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