Alma Hrncic

Jacksonville, FL *****

ad2v34@r.postjobfree.com

+1-904-***-****

Work Experience

Accounting Clerk

TransCore - Jacksonville, FL

May 2023 to Present

• Keeping track of payments and expenditures including invoices, purchase orders, statements from vendors, accounts payable aging summary (critical cal payments, past dues, disputes.

• Matching invoices to Approved Orders Purchase Orders and Receiving Personnel. Ensure all orders are communicated and confirmed with the person who placed the order. No invoices shall be paid unless they have been verified and confirmed.

• Verify expense reports

• Process checks, wire transfers, and ACH payments.

• Preparation on and filing of Sales & Use Tax.

Bookkeeper/Payroll

Accounting at all cost - Jacksonville, FL

August 2022 to Present

Bookkeeper doing lost and profit.

Payroll for employees .

• Process bi-weekly payroll for all weekly employees using Quick books,patriot,ADP

• Process monthly fosales taxes.

• Track and audit employee timesheets

• Assist with preparation of invoices and posting payroll

• Assist accounting team with month-end when necessary

• Take on additional administrative duties as needed Using ADP,Patriot,Quick books online and desktop

Claims/Loss Analysis Quality Control Auditor

ServiceLink - Jacksonville, FL

August 2021 to August 2022

Claims/Loss Analysis Quality Control Auditor

Service Link - Jacksonville, FL

August 2021 to August 2022

• Review tax and insurance documents, property preservation and invoicing back up, to ensure all expensed items are supported.

• Analyze client FHA claim submissions to look for potential recoveries or refunds.

• Complete understanding of the FHA rules and requirements for the mortgage claims process. Client Support Specialist

U.S. Bank - Jacksonville, FL

August 2020 to August 2021

• Serving as the main day to day contact between program administrators and relationships manager, answers research and resolve operation problem.

• Coordinates and interacts with internal teams and inidividual to ensure high levels of service delivery.

• Extremely high client facing position where duties involving customer contact performer primarily through telephone or email communication method.

AR Analyst

Landstar - Jacksonville, FL

October 2019 to May 2020

• Initiate phone contact with customers to secure payment information and resolve any issues preventing payment.

• Coordinate with Revenue Processing department to resolve problems preventing payment by ordering necessary documents and/or information for customer. • Monitor on a daily basis the credit limits of customers and notify the Credit department of any issues/problems. Notify agents of their over credit limit amount.

• Maintain complete, accurate and organized records of account activity via system notes, memorandums and retention of documents.

• Follow up with various Landstar departments such as Sales Administration, Pricing Services, Revenue Processing, Rates, Cash Applications and Credit, providing the highest quality customer service enabling customers to settle non-payment issues promptly and within credit terms.

• Provide reports to management as required or requested within the requested time frame.

• Participate in projects as assigned, including assistance to other departments on an as needed basis.

• Maintain logged phone time as required. Interact with agents for assistance in collection and/or paperwork, and/or resolution of non-payment issue

• Complete bad debt, agent charge back and revenue adjustment forms as necessary throughout the collection process

REO Eviction Control Unit Specialist

JPMorgan Chase - Jacksonville, FL

May 2011 to December 2019

• Paying close attention to detail, work loans that require special and timely review to ensure we are approving eviction commencement within the guidelines

• Meet production goals daily for FHA and REO by completing assigned work with SLA

• Keep organized by working from excel spreadsheets and keeping work safe in a common folder

• Knowledgeable of MSP, Loan Sphere, Microsoft Office, Lexis Nexis and Property Preservation systems

• Received Perfection award for zero errors on QC review for eviction affidavit and verification

• Recognized for establishing superior relationship with eviction attorneys, vendors and external customers

REO Quality Assurance Specialist

JPMorgan Chase - Jacksonville, FL

September 2010 to May 2011

• Reviewed loans worked by asset specialists and asset managers to ensure work was preformed correctly and in a timely manner

• Reviewed Hud-1 settlement statements ensure the fees and costs were within guidelines

• Reviewed appraisal for all asset management companies REO Department Operations Senior Specialist

Phase Mortgage - Jacksonville, FL

October 2009 to September 2010

• Reviewed and approved invoices from suppliers

• Processed all new invoices for bank owned properties

• Researched payment history, scheduled close dates and sale dates on MSP

• Reviewed HUD-1 settlement statements from title company

• Reimbursed and adjusted billed items from vendors

• Made logical choices and determined properties value LS Cashiering Rep II, Default Cash

Washington Mutual Bank - Jacksonville, FL

January 2007 to October 2009

• Responsible for the task of payoffs and manage GM mailbox

• Foreclosure rein-loans with main code F

• Loss mitigation - the main code W and L

• Legal-Loans legal dept

• Hud wire-received through SAR report or GM mailbox

• Insurance check-Insurance company

• Charge off- check that have been charge off

FA - Loan Cord II-HL Non Mgt

Washington Mutual Bank - Jacksonville, FL

December 2006 to January 2007

• Responsible for boarding the loan and printing from the kiosk

• Responsible for copying and faxing the documents and ordering appraisal and title and flood and printing the borrowers information from MLCA and sending the disclosure to borrower and verify borrower address and all information to correct

• Refinancing and purchase loans, cash out and no cash out

• Responsible for the condos, single family and PUD and putting the product code and putting the fee's for the appraisal and attorney and lenders paid title insurance, misc settlement fee, wire transfer fee and tax Loan Analyst and Boarding Specialist I

Washington Mutual Bank - Jacksonville, FL

December 2004 to December 2006

• Responsible for receive and close file on escalated credit file, duplicate credit file

• Responsible for reviewing and auditing Mortgage closing documents for completeness and accuracy; comparing document data and validating information to specific loan servicing guidelines or rules

• Input Data on the Fidelity servicing system, Obtain and forward any additional information; approve data or documents for subsequent processing; identify and categorize exceptions, state reason why data/ documents/file is defective

M.E.R.S (Mortgage Electronic Registration System)

Washington Mutual Bank - Jacksonville, FL

February 2003 to May 2003

• Responsible for tracking and maintaining MERS information for Washington Mutual Bank tracking employee wages and maintaining company relationships with outside vendors Mortgage Document Research

Washington Mutual Bank - Jacksonville, FL

May 1999 to December 2002

• Responsible to prepare Assignments or Mortgage, research information to correct rejected documents and request fees

• Tracked assignments being sent to and from recording, communicated with the county recorders offices and reconciled reports

• Data integrity; responsible for PMI, MIP, FHA, VA and hazard insurance and calling agent for title policy Education

Englewood High School - Jacksonville, FL

September 1997 to May 1999

Skills

• All windows operating systems (10+ years)

• Bilingual (10+ years)

• Excel

• Microsoft Word

• Accounts Payable

• Accounts Receivable

• Communications (3 years)

• Auditing

• Bookkeeping

• QuickBooks

Certifications and Licenses

Driver's License

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