Customer Service Store Manager
Resume:
Chris'Alee Patterson
***- ***-**** ************@*****.*** Broken Arrow, OK 74012
CAREER OBJECTIVE
Willing to learn and take on new challenges while contributing to essential functions in all aspects of catering events assembly, presentation and execution. I have experience in many areas. Able to develop personal relationships with students and build their confidence in their abilities to succeed. I'm looking to support the school's mission by creating a personal engaging learning environment that supports students uniqueness, talents and ideas. I have adaptable persona with knowledge of classroom management, course design, and curriculum development. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.
SKILLS
Order Management Goals and Performance Customer Service Time Management Team Leadership Staff Training Delegating Work MS Office Proficiency Outstanding Communication Skills Hospitality and Accommodation Root Cause Analysis Process Improvement Marketing and Advertising Positive and Friendly Database Management Culture Development Security System Monitoring Policies and Procedures Verbal and Written Communication Performance Monitoring and Evaluation Work Planning and Prioritization
EXPERIENCE
STORE MANAGER, Tulsa, Oklahoma
JD Sports, May 2022-Present
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Worked with coworkers to complete tasks.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Focused on learning new skills and staying updated with industry changes.
• Responded quickly to meet customer needs and resolve problems.
• Participated in ongoing training to enhance own job skills and knowledge.
• Provided efficient and courteous service to customers at all times.
• Met deadlines while maintaining high-quality deliverables.
• Managed and coordinated multiple projects while ensuring timely completion.
• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
• Identified ways to improve efficiency in operations and implemented process changes.
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
• Experienced with social media and communications platforms.
• Developed departmental objectives, budgets, policies, procedures and strategies. SALES ASSOCIATE, Muskogee, OK
Walmart Supercenter, May 2020-Present
• Used consultative sales approach to understand customer needs and recommend relevant offerings
• Team up with co-workers to ensure proper customer service
• Communicated with sales managers for daily support and strategic goals for growing and maintaining revenue
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns Trained and developed new sales team associates in product knowledge, selling techniques and company procedures
•
• Engaging with customers
PATIENT CARE TECHNICIAN, Tulsa, OK
PSA, Ascension St. John Medical Center, January 2021-August 2023
• Double-checked supply availability and set up instruments in the patient rooms
• Did fun activities with patients to lift their spirits, improve their overall memory, and provide light entertainment
• Increased patient satisfaction by assisting people with personal tasks like dressing and walking
• Promoted good oral and personal hygiene by assisting patients with shaving, bathing, and tooth brushing
• Cleaned and sterilized equipment to reduce the risk of patient infection and cross-contamination Maintained best-in-class individualized care standards in the unit by checking in with patients and families on a regular basis and quickly providing care
•
• Assisted with daily living activities such as personal hygiene, feeding, and ambulation
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
• Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN
• Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety. CREW MEMBER, Muskogee, OK
Braum's Ice Cream & Burger Restaurant, October 2015-April 2020
• Worked register
• Took orders
• Worked Drive Thru
• Cleaned restaurant
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
•
EDUCATION
DENTAL ASSISTANT PROGRAM, Oklahoma
MedCert, November 2023
Awards & Honors
Certified Dental Assistant
Certified Radiation and Healthy Safety
BACHELOR OF SCIENCE IN BIOLOGY, Espanola, NM
Northern New Mexico College, Allen Community College, US
January 2021
Awards & Honors
National Honors Society
Extracurricular Activities
Student Senate African Student Association (ASA)
Women's Basketball Program 2019- 2022
ASSOCIATE OF SCIENCE IN BIOLOGY, Iola, KS
Allen Community College, January 2019
Extracurricular Activities
Women's Basketball 2017- 2019
HIGH SCHOOL DIPLOMA, Muskogee, Oklahoma
Muskogee High School,
May 2017
Awards & Honors
National Honor Society 2014-2017
Oklahoma Honors Society 2013-2017
Extracurricular Activities
Student Council
Muskogee High School Women's Basketball Team
2013- 2017
Women's Track & Field 2014-2016
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA
US
COMPLETED COURSEWORK TOWARDS ASSOCIATES IN SCIENCE US
CERTIFICATIONS
• ACCOMPLISHMENTS • CPR/ BLS Certification
REFERENCES
MARIO CAETANO Northern New Mexico College
Basketball Coach Former Coach
*****.*******@***.***
COURTNEY PLACKNER JD Sports
Store Manager Former Store Manager
*********@**********.***
BRYAN BUNCH Muskogee High School
Coach Head Coach
*********@*****.***
SHONIKA BREEDLOVE Muskogee High School
Head Coach Coach
*******.*********@*****.***
VOLUNTEER EXPERIENCE
VOLUNTEER
Food Drive
COMMUNITY SERVICE
VOLUNTEER
Clean Up Our Streets
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