Post Job Free

Resume

Sign in

Customer Service Information Technology

Location:
Clifton, NJ
Salary:
50,000
Posted:
January 18, 2024

Contact this candidate

Resume:

Kevin Eperjesi

551-***-****

Clifton, NJ *****

ad2v09@r.postjobfree.com

EDUCATION:

Eastwick College - Nutley, New Jersey Graduated: Jan 2022 Certification in Electronic Technician

William Paterson University, Wayne, New Jersey, Graduated: May 2019 Bachelors of Arts in Computer Information Technology Passaic County Community College, Wanaque, New Jersey, Graduated: December 2009 Associates of Arts in Graphic Design

WORK EXPERIENCE:

Ho-Ho-Kus Public School: Apr 2022- Apr 2023

• Assistant IT Technician

• Handled support tickets and resolved issues

• Provided on-site assistance to teachers by fixing problems with WiFi, projectors, and sound-related issues

• Set up presentations by connecting projectors, ensuring sound output, and setting up microphones

• Conducted minor repairs on Chromebooks from Dell and Lenovo

• Managed daily repair requests and communicated with relevant parties. Managers Personal Assistant. Shoprite, Rochelle Park, NJ Sept 2016-Apr 2022

• Resolve customer service issues based on the escalation of the current situation

• Inform clientele of current product promotion and recommend products based on customer needs

• Conduct inventory related tasks such as restocking items in respective isles and provide management quantity amount on specific items

• Inform upper management on any issues that effects the operations and work culture within the establishment

Service Clerk, Shoprite, Rochelle Park, NJ June 2013-Sept 2016

• Provided strong customer service by informing clientele current product promotions and recommend products based on customer needs

• Resolved customer service issues based on the escalation of the current situation

• Updated inventory within isles based on consumer purchases and return products to their designated areas

Produce, Shoprite, Rochelle Park, NJ Sept 2019 - Apr 2022

• Provided strong customer service by informing clientele current product promotions and recommend products based on customer needs

• Resolved customer service issues based on the escalation of the current situation

• Updated inventory within isles based on consumer purchases and return products to their designated areas

• Maintained knowledge of different products within location such as apples, bananas, dressings and more

INTERNSHIP EXPERIENCE:

Web Design Developer Intern, Today’s Business, Pine Brook, NJ June 2014-Dec 2014, AND February 2019- April 2019

• Developed landing pages and custom Facebook applications based on client needs

• Updated and added new content on client webpages on a weekly basis

• Developed client ranking system based on the first five listings to determine the ranks of client’s web pages throughout different search engines

• Developed key terms within different client webpages to ensure that consumers are able to search effectively based on individual needs

• Added client’s company information within different search engines such as EzLocal.com, MerchantCircle.com and SuperPages.com

ADDITIONAL SKILLS

• Microsoft Excel, Outlook, PowerPoint and Word 2016

• Search Engine Optimization Programs-BrightLocal, InstaPage, ShortStack

• WordPress, Drupal,Joomla,

• Detailed Oriented/Team Oriented

• Computer Repair

• Custom made PC

• Fixed Software OS issues

• COMPTIA A+ Certified

• Troubleshoots all Windows and Mac Issues



Contact this candidate