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Configuration Management Team Lead

Location:
Union, NJ
Salary:
170
Posted:
January 17, 2024

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Resume:

CHEMS AMGHAR

* ******** *** *** ****, Union NJ **083

Telephone: 917-***-****

E-mail: ad2uyz@r.postjobfree.com

SUMMARY: Innovative and solutions-driven Technical Team Lead with over 15 years of experience in infrastructure, software, and hardware solutions, translating customer needs into detailed requirements, and performing system integration. Skilled at creating and maintaining systems that improve business solutions proficiency. Proactive problem-solver with excellent communication, interpersonal, time management, analytical, and organizational skills.

EXPERIENCE:

Church Pension Group, New York, NY

Client Technologies Technical Lead: August 2020 – Present

Hands-on leadership role responsible for the following technologies:

Windows desktop engineering for laptops and Windows 365 Cloud PCs through Intune aka End-Point Manager including application packaging, OS configuration management and security.

Mac desktop engineering for Mac laptops, Cloud Mac OS in AWS through JAMF including application packaging, OS configuration management and security.

Windows server engineering in AWS using AWS Systems Manager tools, EC2 Image Builder, CIS benchmarks hardening Lv1/Lv2, OS configuration management and security.

M365 implementations, configuration management and security for SharePoint Online, OneDrive, Teams, O365/Exchange Online, Azure AD, SSO, eDiscovery and compliance, Data loss prevention patching.

On-Boarding/Off-Boarding identity access management workflows including entitlement reviews and recertification processes.

Security best practices implementations for Windows, Mac, M365.

AWS cloud services such migration services, EC2, S3, System Manager to manage applications running on Windows platform.

Backup, Disaster Recovery for Windows and M365 through Commvault and Metallic and AWS services such as life cycle manager.

The team is responsible for architecting, engineering, project-oriented work and provide 2nd/3rd level support.

Lead group of systems administrators and Sr. Systems Administrators in an ITIL centric environment.

Resource management: Efficient employee orchestration, mentoring and coaching.

Financial management: Technology planning and budgeting to meet business goals with the most effective financial result.

Vendor management: Efficient management of vendors to provide the business with the necessary skills and resources to meet their technology goals.

Strategic vision: Constantly bring to the business best of breed technology solutions that provide the business the agility needed to meet their goals.

Orchestrated a successful migration of applications running on Windows platform from on-prem data center to AWS cloud using AWS Application Migration Service MGN.

Migrating from NetApp corporate/user folders to SharePoint Online/One Drive, Teams and migrating from on-prem exchange to Exchange Online/O365.

Transformation of Datacenter from traditional to converged.

Collaborate with PwC, EY during audit season to provide all audit requests and answer any concerns.

Provide system support and administration to all operational client computing systems and related services.

Ensure the quality of day-to-day operations and guide long term projects.

Oversee service restoration and continuously improving services.

Run and oversee project management to ensure the team’s quarterly and yearly goals are being met.

Implement Agile methodology through sprints to manage the team tasks/projects efficiently.

Interact with other teams on projects and service issues.

Provide Technical help to team members whenever necessary.

Leads, develops and mentors a team of SAs and Sr. Sas, foster collaboration, focusing on customer needs while identifying opportunities for innovation and automation.

Research new technologies and leverages optimization techniques to ensure that client systems operate efficiently.

Manage and responsible for Active Directory/LDAP and Azure Active Directory.

Work closely with Enterprise Security Officer to maintain security standards and compliance throughout all the technologies responsible for.

Implement Software Asset management through Axonius and CrowdStrike Falcon Discover.

Through the Leadership Development Program, learn to be an effective manager by motivating and developing my team to meet the needs of the organization. Over the past 21 months (and over 30 classes), including bi-weekly focused discussions with mentors, learn and applied the practices and behaviors of Organization Health so that I could be an ambassador and role model to others. The program ended with a presentation to the Executive Leadership Team and other senior leaders in the organization where I was able to demonstrate executive presence and was featured in our first podcast to share how I used motivation to develop my team and advance technology in the organization.

Build strong process-based capabilities. As a team, we accomplish this by creating documentation and conducting knowledge transfer sessions, enabling us to be back-ups for each other. Our goal was to be integrated and cohesive so that we could deliver excellence to the organization. In addition to our technical capabilities and work accomplishments as a team, we strive to lead by example, be approachable, and partner well across the organization. going above and beyond in meeting expectations and attending to urgent matters.

Church Pension Group, New York, NY

Sr. DevOps Systems Administrator: April 2019 – Aug 2020

Worked on migrating exchange 2013 to O365/Exchange online and creating hybrid Active directory with Azure Active Directory.

Automated MSSQL installation through Puppet.

Automated creation of servers in AWS using CloudFormation.

Automated the process of creating Windows Servers through AWS and CloudBolt.

Automate all Windows installers deployment and packaging on Windows Servers.

Uses Puppet, Vagrant and Git to automate processes for Windows Servers.

Responsible for supporting and administrating Windows based web site administration for company Internet, extranet, and Intranet servers.

Responsible for ongoing Windows maintenance and cross-platform upgrades and back-ups, PowerShell, VB Script, Bash scripting across all servers.

Handle all infrastructure related tasks and support (VMware, Exchange, NetApp, Netscaler, Cisco UCS)

Responsible for all Windows and Microsoft related technologies (AD, IIS, DNS, etc.)

Upgraded VMware vSphere from 4.5 to 5.0 and to 6.0 and uses PowerShell CLI for many VMware related tasks.

Write PowerShell scripts for different purposes (reporting, automation, health checks)

Transitioned AD from 2003 to 2008 and to 2012.

Built and managed a highly available ADFS solution to provide SSO for company’s applications.

Use Vagrant and Puppet, XML answer files to automate Windows deployment and control of policies.

Deployed domain controllers in AWS.

Administer Varonis Data Advantage and configured Data Privilege to be used by Helpdesk for self-service request for directory service and file system.

Brought Turbonomic to manage VMware based on best practices and recommendations and other valuable functionalities.

Church Pension Group, New York, NY

Systems Administrator: April 2012 – April 2019

Replace SSL certificates on all Windows systems.

Upgraded all Windows servers from 2003 to 2008 to 2012 with minimal to zero downtime.

Administer exchange through PowerShell.

Implemented MS Advance Threat Analytics.

Moved from using XenDesktop/XenApp to WorkSpot VDI broker.

Implemented HP secure pull printing to reduce the number of printers from 150 to 40 printers and provide secure printing for all employees.

Build and administer virtualization VMware environment.

Administration of core network services (DNS, DHCP, IPAM) using InfoBlox appliances.

Web server (IIS) and Load Balancing Administration.

Implementation of VMware SRM for Disaster Recovery of virtual machines.

Manages time and tasks through time management software and MS project.

Sullivan & Cromwell LLP, New York, NY

LAN Systems Engineer: January 2011 – October 2011

Responsible for monitoring and maintaining Windows 2003/2008/2012 server hardware environments, planning and conducting regular system maintenance and related software applications.

Transitioned Active Directory from 2003 Windows Domain Controllers servers to 2008.

Fully configured Double Take to setup replication between production and disaster recovery site

Responsible for patching Windows 2003/2008 server to keep all servers OS up to date.

Configured Backup Exec Recovery System to create full and differential images of all servers globally on weekly and monthly basis.

As part of team, designed the staging and developing back-end infrastructure for the accounting software Elite 3E to promote the production environment after rigorous testing and QA.

Responsible for entering change controls as needed to keep all systems running properly and efficiently and meet the expectations of the firm.

Created seamless documentations on processes and configurations including Visio diagrams for several systems and applications.

Responsible for server configurations and deployments.

Converted Windows 2000/2003/2008 into virtual servers managed by centralized VMWARE vSphere.

Administered and maintained multiple VMware ESX servers and virtual machines.

Created VMware templates for Windows 2000/2003/2008 to deploy new virtual server.

Created policies on Netbackup to backup all data within the firm data infrastructure.

Administered a mixed environment consisting of more than 250 servers of Microsoft 2000/2003/2008 Servers.

Administered and maintained multiple Microsoft Exchange, BES servers and other various Windows based servers across the WAN.

Debevoise & Plimpton LLP, New York, NY

Global Networ Operations Engineer: May 2007 – January 2011

Build, install and Configure VMWARE ESX servers.

Convert Windows 2000/2003/2008 into virtual servers managed by centralized VMWARE ESX server.

Created VMware templates for Windows 2000/2003/2008 to deploy new virtual servers.

Created seamless technical documentation for VMware environment to build, configure, implement and deploy ESX servers and virtual machines.

Build, install and configured Blue Coat Proxy server.

Work with support engineers from various departments within the IT department to complete special projects.

Attend meetings and training to enhance performance and learn the lean approach.

Work closely with team members to improve skills and transfer knowledge.

Prepare network infrastructure reports for the Project Management department.

Virtualization/Application Delivery (VMware Virtual Server, Microsoft Virtual Server, Citrix Application Virtualization / Optimization / Streaming).

Build and install server in the data center and create standardized server build procedure documentation.

Administer a mixed environment consisting of Microsoft 2000/2003/2008 Servers and Windows 2000 and XP Professional Workstations.

Administered and maintained end users accounts, permissions, and access rights in a Microsoft environment.

Administered and maintained multiple Microsoft Exchange Servers, and other various Windows based servers across the WAN.

Upgraded servers’ hardware and software components as required.

Monitor and administer daily backup operations throughout the WAN using VERITAS Back-Up Exec.

Monitored server system logs on a daily basis.

Monitored server performance and provided statistics and reports.

Recommended, scheduled and performed software improvements, and installed hot fixes and patches.

EDUCATION: New York University (NYU), New York, New York

Master of Science, May 2013

Major: Information Management & Systems Concentration: Leadership & Strategy

Pace University, New York, New York

Bachelor of Science, June 2002

Major: Computer Information Systems Minor: Business Management

CERTIFICATIONS:

AWS Solution Architect

VCP

MCSE

Network+

Server +

ITIL

A+

TRAININGS: Attended many IT trainings over the years including 18 months in Leadership . Development Program and graduated as an emerging leader.

SKILLS: Windows Servers/Desktops OS, Mac OS, Linux OS, AWS, Azure, M365,

SharePoint Online, Exchange Online, GitLab, VPN, TCP/IP, DHCP, DNS, FTP, SFTP, SMTP, PowerShell, AWS CloudFormation, MS SQL, Jira, AD, LDAP

ACTIVITIES: Reading books, gym, family fun time, cosmology, philosophy, critical thinking.

LANGUAGES: Fluent in English and French.

REFERENCES: Furnished upon request.

NATIONALITY: US Citizen.

LinkedIn Profile: https://www.linkedin.com/in/chems-amghar-59828211/



Contact this candidate