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Customer Service Quality Control

Location:
Houston, TX
Posted:
January 17, 2024

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Resume:

Christopher A. Guerra

713-***-****

**************@*****.***

Summary of Qualifications

• Hardworking, friendly, helpful, driven personality and responsible

• Work experience in office environment, retail, and construction jobsites

• Good experience with customer service and job management Work History

The Home Depot - Austin, TX August 2014 - January 2016 Freight Team Member

• Unloaded/Loaded 18-wheeler trucks

• Set up items on display

• Helped customers within store help

Shawcor Pipe Coating Protection - Pearland, Tx May 2017 - April 2018 Quality Control Tech/Lab lead

• Correspondence with clients for reports and production reports

• Plant walkthroughs

• Lab testing

• Reviewed daily production reports

• Inspection on coated material

• Inspection on repairs

• Dispositioned repairs

Labarge - Channelview, Tx April - November 2018

Current Yard and Lab QC

• Responsible for testing and finished products in plant

• Scheduling meeting withs clients and third party

• Spot checks on trucks for damages

• Cut out dents and beveled pipe to costumers request

• Correspondence with third party inspectors and QC Manager

• Lab testing

Jewels Cleaning LLC, Pearland Texas May 2013- November 2023 Foreman and promoted to Vice President

• Supervised labors and cleaners

• Inspect/Walked through the Units

• Logged daily work activities

• Correspondent with superintendents

• Managed payroll

• Scheduling of weekly jobs

• Created contract bids/proposals

• Managed budget and profits

Educational Background

• Pearland High School, Pearland, TX 2013 Distinguished Honor Graduate

• Partial College - Austin Community College

Special Skills and Abilities

• Customer service, scheduling, and organizational skills

• Good time management and public speaking skills

• Microsoft Office – Word, Exel, and PPT

• Heavy equipment operator, torch cutting, and band saw

• Lab testing lead (cathodic disbondment, adhesion, Mandelin flexibility, Impact)

• Quality control systems

References Available on Request



Contact this candidate