Objective
Seeking a position in Customer Service where my experience will be further developed and utilized.
Summary of Qualifications
Strong customer service
Marketing Sales
Commercial Building Security Services.
Excellent ability to detect problems and report information to appropriate personnel.
Strong ability to maintain and follow safety procedures.
Remarkable ability to resolve customer's complaints.
Work Experience
ALLIED BARTON SECURITY –150 Post Street, Suite 480, San Francisco, CA 94108
08/2016 to Present
Private Security Services for BAE located in Mission Bay.
Prepare reports and routine.
Daily patrolling on foot or on vehicle to assure the security of assigned area.
Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc.
SECURITAS –120 Howard Street, Suite 640, San Francisco, CA 94105
02/2001 to 05/2006
Private Security Services for commercial high rise buildings located in heart of the San Francisco financial district.
Assisted tenants and perform various tasks for building management.
Prepare reports and routine.
Daily patrolling on foot or on vehicle to assure the security of assigned area.
Provided escort services to visitors and customers.
Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc.
Performed routine checks of street lights and emergency call boxes to ensure proper functioning.
Inform and warned violators of rule infractions like smoking, loitering, carrying forbidden things.
Provided lockout services and information including public assistance.
PLACEMENT PROS – 27 Maiden Lane, Suite 515, San Francisco, CA 94108
05/2006 to 01/2008
Daily Security Tasks: Served building clients and hotel private events and functions.
Monitored the building lobbies and perimeters outside the buildings to assure the security of the building.
Provided escort services to visitors and customers.
Prepare reports and routine.
LAVAZZA – 2565 Third Street, San Francisco, CA 94107
04/2008 to 10/2009
Espresso Distributor
Took appointments throughout the week to visit possible clients downtown in San Francisco.
Responsible for visiting various clients regarding possible placement of custom Lavazza espresso machines in restaurants and offices.
Responsible for handling customer queries related to product and delivery.
Education
ART ACADEMY– SAN FRANCISCO, CA 2004 - 2006
ORANGE COUNTY COMMUNITY COLLEGE – COSTA MESA, CA 2002 - 2004
CCSF – SAN FRANCISCO, CA 1997 – 2000
NEWPORT HARBOR HIGH – NEWPORT BEACH, CA 1993 - 1996
References
Sharon Lindsey Theobald
Joel Martinez