OBJECTIVES

My objective is to meet the needs of each and every customer that enters the door. I am a young lady who is energetic, have a great personality, and ready to work! I am certified as an Administrative Assistant and I love the atmosphere and nature of this type of work. I am eager to get into my field of work and make customers satisfied from the time they walk through the door until they leave.

EDUCATION

Lively Technical Center

•August 2008-May 2010

•Certification as an Administrative Assistant. Skilled in Microsoft Office Word, PowerPoint, Access, and Outlook.

•Tallahassee Community College

•August 2010- December 2014

•A.A. Degree-General Studies

•University of Phoenix

•May 2014-September 2014

•Major: Health Services Administration

•Columbia Southern University

•October 2019-Current

•Major: Health Services Administration

EXPERIENCE

OPS Worker

Tallahassee Community College Financial Aid Office

August 2010 – January 2014

•Answer transferred calls

•File folders on the shelf

•Pull folders for corresponding paperwork

•Fax, scan and copy documents as needed

Remodel Team Leader

Walmart

May 2014-August 2014

•Call roll

•Call for replacements

•Record hours and total hours at the end of each work week

•Make sure workers are staying on task

•Being the lesion between managers and workers

Cashier

Walmart

August 2014-April 2019

•Assist customers at checkout

•Make sure each customer has had a pleasant shopping experience while in the store

•Clean and zone my register

OPS Personnel Aide

Department of Juvenile Justice

April 5, 2019-October 17, 2019

•Sit at the front desk and greet visitors

•Answer incoming calls and transfer accordingly

•Complete verbal and written employment verifications

•Assist with other special projects as needed

•Fax, scan, copy documents as needed

OPS Human Resources Specialist

Department of Juvenile Justice

October 18, 2019- December 29,2020

•Run reports for the agency

•Answer incoming calls and transfer accordingly

•Complete verbal employment verifications

•Back up to Public Records

•Back up to Unemployment

•Assist with special projects as needed

Cashier

Chevron Gas Station Attendant

March 2021- April 2023

•Stock shelves and freezers

•Check customers out

•Clean the restroom

•Replenish the coffee area, cook pizzas, cook the boiled peanuts

•Ensure each transaction is friendly, fast and efficient

Tray Line Worker

Tallahassee Community Hospital

August 08, 2022- July 15, 2023

*Prepare dishes for next service

*Preparing dinner meals for patients

*Wash dishes

*Prepare sandwiches for Emergency Room patients

*Work on the hot bar line and prepare meals for employees and visitors that come to the cafeteria during lunch break

*Sanitize and organize food products in the coolers after service

*Deliver meal trays to and from patients

*Trained co workers that worked on the line in different areas such as the vegetable hole, the checker, the cold foods section, entre section

Problem Resolution Associate

Through E-Teams at Alight Solutions

August 28, 2023- December 29, 2023

●Takes calls from active, retired-active, separated or retired State of Florida employees regarding their benefits and dependents they may have covered.

●Reach out to carriers on behalf of the employee to find out what’s going on with their benefits.

●Put in tickets to reinstate, cancel or start Health, Dental, Vision and other Supplemental benefits.

REFERENCES

•SHAUN ALSTON: 229-***-****

•MARY HENRY:229-***-****

•JONIEGREEN: 850-***-****

Contact this candidate