Gireau Reginald
North Lauderdale, FL *****
ad2uvm@r.postjobfree.com
• I speak Fluent English, French, Creole • Authorized to work in the US for any employerAuthorized to work in the United State for any employer
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Everise (C3) - Remote
August 2022 to August 2023
Inbound calls and chat for the HRB DIY Set up appointment with TaxPro for CX Upgrade and downgrade plan.
Customer Service
Navient - Remote
September 2020 to August 2022
• Conducting Survey
• Technical Support
CSR
Telepoint Communications - Remote
January 2019 to November 2020
Conducting Survey for the past general election
Customer Service Representative
Aston Carter - Florida
June 2017 to February 2020
Handling borrower inquiries: I provided prompt and courteous assistance to borrowers, addressing their questions, concerns, and account-related inquiries. Education
High school diploma
Skills
• Call Center
• English
• Research
• Interpretation (Less than 1 year)
• Writing Skills
• Technical Communication
• Customer Service
• Construction estimating
• Presentation skills
• Technical Support
• French
• Microsoft Office
• Bilingual