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Sales Manager Customer Service

Location:
Indianapolis, IN
Posted:
January 17, 2024

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Resume:

Charles Ledbetter

**** ***** ******* ******

Indianapolis, IN 46205

317-***-****

ad2utj@r.postjobfree.com

EXPERIENCE

Transjet Cargo - Indianapolis Indiana 2022- Present

Fleet Manager: Responsabe for da to day feet mantinacne, driver compliance, tractor and trailer registerations, onboarding new drivers.

Freedom Freight Solutions - Indianapolis, Indiana 2021-2022

Logistics Analyst: Responsible for brokering loads while maintaining acceptable margins. Consistently exceeds goals. Communicates daily with carriers.

Shenandoah Growers—Indianapolis, IN 2018-2019

Transportation Supervisor: Managed 10 drivers, ensured they were compliant with DOT rules and regulations. Scheduled all appointments with distribution centers throughout the Midwest, tracked and traced drivers 24/7 to verify that deliveries would be made on schedule. Responsible for nationwide Verizon Fleetmatics system. Worked with Transportation Manager on yearly budget. Scheduled routine truck maintenance for all vehicles. Planned each driver’s weekly schedule. Train the Trainer Forklift license.

Schilli Specialized- Indianapolis, IN 2016-2018

Driver Manager/Customer Service: Responsible for managing driver compliance, payroll, reimbursements, and after hour calls. Integral role in communicating acceptable timelines and delivery schedules to drivers. Loaded planning crane vans for clients. Maintained daily communication with customers regarding rates, scheduling, tracking, and tracing various loads. Worked primarily on AS400, Planning Tool, TMC Transportation Management website.

The Worthington Company- Indianapolis, IN 2011-2016

Dispatch/Carrier Manager: Worked in brokerage/sales and promoted to brokerage sales manager. Consistently brokered an average of 15-20 loads per day while maintaining an 18-25% margin. Managed 5-10 logistic coordinators. Quoted rates and placed bids on available dry van and flatbed customer freight nationwide. Involved with dispatching crane van owner-operators as well as trailer maintenance. Secured backhaul freight for crane vans on a daily basis.

Diamond Collision - Avon, Indiana 2009-2011

Parts Manager/ Human Resources: Negotiated discount percentages with various local and national part vendors. Received and checked inventory on a daily basis. Developed hiring questionnaire for various positions in the company.

Professional Poker Player 2004-2009

Nextel Communications/Sprint PCS 1999-2005

Indirect Sales Manager - Hoboken, New Jersey and Indianapolis, Indiana: Consistently met and exceeded sales goals. Managed sales staff of approximately 25 employees. Negotiated licensing contracts.

EDUCATION

Indiana University 1996-1999

Bloomington, Indiana

Bachelors of Science Accounting



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