High School Customer Service

William Scanlon

********@**.*** ** Arlena Terrace, Ramsey NJ 07446 201-***-****

EDUCATION

Indiana University, Media School, Expected Graduation 2025 August 2021 - Present Bachelor in Media

Major: film and Digital Production

Minor: Apparel Merchandising and Marketing

Don Bosco Preparatory High School - Ramsey, NJ Class of 2021 EXPERIENCE

Dark Horse NYC March 2023 - Present

Creative Manager

● Work and collaborate with the marketing and branding team to develop rollouts and marketing calendar.

● Provide creative direction with advertising and product launches to promote the brand's image and audience.

● Work with designers to make sure that the art being produced is targeting the brand's identity.

● Stay updated on industry trends, consumer preferences, and competitor trends. Luft Pool Management - Ramsey NJ May 2023 - August 2023 Pool/Lifeguard Manager

● Responsibilities included enforcing pool rules to ensure safety of different patrons.

● Used good judgment to eliminate any hazards or bad behavior when necessary.

● Completed x amount of hours to obtain CPR certification. New York Pizza- Ramsey, NJ May 2022 - January 2023 Assistant Manager

● Responsible for supporting the Head Manager and owner of the restaurant with daily operations including taking orders in store and over the phone, opening and closing the store, prepping the different menu items, and handling the cash register.

● Delivered pizzas and catering orders.

● Look over all of the Delivery apps and customer service to provide a good customer experience. SKILLS AND INTERESTS:

Videography, Scriptwriting, Create Content, Social Trends, Video Editing, Photography

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