Amanda Royall
ALWAYS BE SOMEONE'S SUNSHINE
Bellmead, TX 76705
***************@*****.***
Looking for full time employment.Have a lot of experience in customer service, property management Authorized to work in the US for any employer
Work Experience
Cabinet Maker
Fleetwood Homes - Waco, TX
July 2021 to Present
Put faucets on sinks, top cabinets, build overheads Production Worker
PLACEMENTS UNLIMITED - Waco, TX
October 2020 to Present
Sort boxes, scan products, build pallets,
Catering Assistant
Baylor catering - Waco, TX
June 2019 to October 2020
Set up tear down events, load unload trucks, food safety,time limits, Prep Cook/Dishwasher
Church's Chicken - Lacy-Lakeview, TX
October 2018 to April 2019
Prep food, fry food, take orders, run register, stock supplies, open store, clean, time management Laborer
Rainbow International - Lacy-Lakeview, TX
January 2017 to May 2017
Fire, wind, Water damage repair pull carpets,repair sheetrock, load an unload van shampoo carpets, furniture move
Customer Service Representative
General Dynamics Information Technology - Lacy-Lakeview, TX March 2016 to December 2016
Answered phones, answer questions, enroll, unenroll clients, go over policies, data entry, Customer Service Representative
H&R Block - Waco, TX
December 2001 to April 2012
Data entry, answer phones, file paperwork, print checks, open close procedures, set appointments Driver, shop help
B&S Port o' Jons - Waco, TX
January 2008 to April 2008
Repair,make orients,load an unload trucks deliver an setup, and pick ups Education
certificates in PTSD counselor, License dependency counselor, mental health McLennan Community College - Waco, TX
August 2007 to August 2010
High school diploma or GED
Skills
• Excel, windows10, fax, copiers, filing paperwork, answer muilt. phone, multi task,open an close produreders (10+ years)
• General Labor
• General Laborer
• PTSD Care
• Catering
• Crisis Intervention
• Food Safety
• Individual / Group Counseling
• Addiction Counseling
• Behavioral Therapy
• Child & Family Counseling
• Crisis Management
• Customer Service
• 10 Key Calculator
• Hotel Experience
• Cleaning Experience
• Microsoft Office
• Cognitive Behavioral Therapy
• Social Work
• Restaurant experience
• Woodworking
Certifications and Licenses
Food Handler Certification
Assessments
Customer Service — Highly Proficient
May 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Customer Focus & Orientation — Proficient
May 2020
Responding to customer situations with sensitivity Full results: Proficient
Receptionist — Proficient
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Call Center Customer Service — Proficient
May 2020
Applying customer service skills in a call center setting. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Hard worker, learns fast,dependable