Nancy Alcott

Mill Valley, CA ***** • 415-***-****

ad2uqr@r.postjobfree.com • www.nancyalcott.com

Summary

Excellent customer service demonstrated over 20 years of experience

Award-winning photographer with a focus on children and families

Experience

2009-Current

Photographer

Nancy Alcott Photography Mill Valley, CA

Fifteen years of experience as an independent photographer for babies, kids, and families

Well-practiced at consulting with clients in regard to desired photographic outcomes

Builds and retains relationships with key clients for multiple year contracts

Conducted workshops on photography, teaching students the basics of camera operation, composition, and tips for working with children

Demonstrates exceptional attention to detail

Experience scouting for and building rapport with venues for shoot locations

Accomplished at photo editing techniques including retouching and resizing

1996-2006

Client Service Specialist

NGS American St Clair Shores, MI

Worked one-on-one with CEOs, Human Resources Leaders, and Independent Insurance Agents to address client needs

Acted as first point of contact and liaison between customers and staff, providing high-quality customer service

Traveled to clients throughout the United States

Collaborated across multiple departments throughout the organization

1995-1996

Travel Agent

Gateway Travel Troy, MI

Worked with both large clients and individuals to mold their perfect travel for both business and leisure.

Demonstrated excellent customer service to ensure client retention

Collaborated with hotel, airline organizations on the phone and using travel industry software

Education

Liberal Arts, Ferris State University

Big Rapids, MI

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