Information Technology Desktop Support
Resume:
Theodore E. Schroeder
Lockhart, TX 78644
E-mail **************@*****.***
Education:
DeVry University Irving, TX November 2006-October 2008
Pursued Degree Bachelor of Science Technical Management
Cumulative GPA: 3.17
ITT Technical Institute Arlington TX Graduated: June 2006
Associate of Applied Science Information Technology Computer Networking Systems
Cumulative GPA: 3.15
Computer, Networking & Related Abilities:
BIOS, BMC and CPLD Firmware updates
Intel Quartus Prime
Microsoft SQL Management Studio
Operating System Imaging
DediProg BIO’s and BMC Programming Software
MegaRac KVM Remote and BIO’s and BMC management
Remote System Management
Linux Centos and Ubuntu System Installations
Python Software
Assisted Engineers with Automated and Manual Test Executions on Multiple Platforms
Supported Root Cause Failure Analysis with Software and Hardware Debugging Utilities/Tools
Utilization of Putty for Terminal Access
Build, Configure, Support, and Troubleshoot Lab Systems, both Hardware and Software
Yosemite Platform Server Experience
Career History:
Senior Lab Technician:
Lancesoft / Qualcomm April 2022 – October 2023
Installation of Linux Centos and Ubuntu Operating Systems
Performed Kernel and SDK Updates
Installation of Risers and Qranium WiFi Cards
Platform Technician:
Mindtree /Intel May 2020 – February 2022
Configuration of Platform Board Assemblies
Debug Non Booting Situations
Thermal Tools Installation and Maintenance (Medusa and Intec Experience)
Test Technician:
Flextronics May 2018 – January 2020
Set up and Configured Test Equipment for Hewlett-Packard Servers
Troubleshoot Systems for Test Failures utilizing Linux
Replaced Failed Components (Nodes, DIMMS, HBA, Drives)
Desktop Technician:
Robert Half Technologies / Apogee August 2017 – April 2018
Assisted College Students setting up user Accounts
Added Devices to Account for Student use
Provided Technical Support for Network Connection Issues
Production Associate: (Seasonal)
Amazon Corporation December 2016 – April 2017
Inspect Product for Damage before Shipping
Package Item for Quality Assurance during Transport
Maintain Packaging Machinery
Library Clerk: (Part Time)
City of Lockhart, Texas July 2016 – November 2016
Performed Information Technology assistance
Set up Accounts for Patrons Library Privileges
Assist Patrons with Library Materials Search
Desktop Support / Database Technician:
Aerotek / Flextronics May 2013 – October 2015
Management of Production Servers
Printer Installation and Configuration
Analysis and Correction of SQL XML files
Desktop Support / Information Technology Technician:
B.G. Rawlins Properties February 2008 – February 2013
Design and Development of Property Database
Management of Information Technology Network systems
Interacted with Supervisor on Network Improvements
Maintenance Tech. / Information Technology Technician:
Grace Presbyterian Ministries November 2005 – February 2008
Assisted residents with Computer Troubleshooting and Software Installations
Performed Electrical and Mechanical Maintenance duties at large retirement community
Consulted with Residents and Planned Community Improvements
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