MARK PITCHFORD

630-***-****

ad2uou@r.postjobfree.com

www.linkedin.com/in/pitchfordmark

Summary:

Experienced Project Manager and SME Banking Payment Specialist. Accomplished Financial Services and IT professional with 20 years of experience in the global, retail, and wholesale banking. Expertise in business analysis, system planning and implementation that establish financial controls and efficient operations. Distinguished achievements at both individual and management levels including the development and motivation of top performers. Experienced problem Solver. Possess first rate communication skills to collaborate on all business levels and with stakeholders.

PROFESSIONAL EXPERIENCE

Ascension Consultant – Illinois, Virginia

Project management, PMO and project development engagements supporting project scoping and start-up. Managing and supporting other client vendor stakeholders.

•Solution Architect for a financial service software company; providing project solution definition for implementation at domestic retail bank.

Project Manager for implementation of various systems at non-for-profit

Solution Architect and SME for financial services solution company.

IBM Global Business Services Banking & Financial Markets

Project Manager - Senior Managing Consultant – Payments Center of Competence

•Global SME role for payments opportunities providing industry knowledge for payments and bank integration, project scoping and start-up.

•Focused on payment hubs, target operating model alignment, business process redesign, Project scope definition and start-up,

•Knowledge of SWIFT, CHIPS, FedWire, ACH, CHAPS, B2B, P2P

SAP AMERICAS Chicago, IL, Philadelphia, PA, Waldorf, GE

Project Manager - Senior Solution Consultant – SAP Bank Analyzer AFI

•Project Managed the development and build of configuration; and resolved defects for Sub-Ledger Loans and Deposit processing; solution was successfully implemented.

•Analysed business requirements, worked with customer business resources to determine best method of business configuration.

•Authored Bank Analyzer 8.0 operational and configuration manuals, which include step by step guide for end-to-end configurations within Bank Analyzer.

Solution Manager Bank Analyzer, Financial Services Industry

•Acted as product advocate for internal sales organization and external pre-sales opportunities; including RFP’s, POC’s and creating customer demos for pre-sale opportunities; focused on current accounts, profitability, lending, shares, funds transfer and pricing.

Industry Principal / Sr. Solution Consultant

•Primary resource for all Payments and Core Banking sales opportunities; including RFP’s, POC’s and customer demos.

•Project Manager for major US account.

•Appointed representative to NACHA payments council.

DYNASTY FINANCIAL SOLUTIONS Chicago, IL, Houston, TX, Verona, Italy

Consultant

•SME consultant, project manager and implementation consultant. Appointed technological advisor and strategist to a privately held financial software and services company Built new partnering relationships with Compaq and HP sales force in North America and Asia Pacific.

COMPAQ COMPUTERS / HEWLETT PACKARD, Chicago, IL, Palo Alto, CA

Director of Wholesale & e-Banking Solutions, Financial Solutions Group

•Project Managed all aspects of product strategy, marketing, and pre-sales activities for wholesale and e-banking solutions.

•Led Compaq marketing team of 4 people with an annual budget of $8 million dollars and increased revenue by 3% to 5% each year, during difficult economic conditions.

•Project Manager and knowledge expert for an HP in-house developed Business Activity Management product.

•Published articles in several industry magazines which increased awareness of HP

MPCT SOLUTIONS CORPORATION (NOW ALERI), Chicago, IL

Director of Development, Open Systems

•Directed (Program Manager) multi country, multi project group responsible for the development of the company’s next generation client-server Payments, Anti-Money Laundering, Cash Management, Risk Management, Treasury, Foreign Exchange, Lending and Derivative products. Responsibilities included all hiring and $5 million-dollar P&L. Held fiscal responsibility for functional areas of hiring, training mentoring, performance appraisals and career development for department.

•Managed several projects in different phases simultaneously. Hands-on responsibilities included all aspects of analysis, planning, design, development, testing, distribution, implementation, and budget management.

•Introduced a cyclical Scrum-like development and integration process, which facilitated the accuracy of a rapid development environment that used object-oriented methodologies and languages.

•Managed the development of the first version of the marketing material, sales collateral and sales strategy that resulted in the generation of $15 million dollars in new licensing and services.

Project Manager of Development, Universal Core Banking System

•Led 12-person team in the development of specifications, design, coding and testing of GL accounting processing, risk management, international and domestic payments for a new scalable Universal Banking product. Responsibilities included all hiring and development management.

•Managed project planning and execution introduced new testing and QA methodologies.

•Travelled extensively while acting as product spokesman for pre-sales and marketing throughout Europe; including speaking at several user meetings and conferences.

INTERNET SYSTEMS CORPORATION, Chicago, Amsterdam, London

Development Group Project Manager

•Led three different project teams of 6 to 8-people with the responsibility for sizing, pricing, planning, development, and delivery of banking solutions for the international and core banking, treasury, capital markets and payments.

•Acted as project manager with P&L responsibilities for two multi-million-dollar implementations.

Programmer Analyst

•Led analyst for various development efforts on a mainframe-based product line focused on providing solutions for the international banking market including SWIFT and CHIPs implementations in New York, Amsterdam, London

APPLIED COMMUNICATION INCORPORATED, Chicago, London

Programmer Analyst

•Developed and deployed an automated teller machine product line.

•Responsibilities included designing and developing server ATM interfaces, point of sales, host interfaces, and authorization processes.

FIRST CHICAGO BANK, Chicago, IL

Programmer Analyst

PRUDENTIAL INSURANCE COMPANY, Roseland NJ

Programmer

EDUCATION:

•Bachelor Arts Business Administration, Upsala College, NJ

•Agile Trained

•PMI Trained

•ACAMS AML Certificate

•Project Management – Coursera

APPLICATIONS:

•MSOffice, MS Projects, Sybase, Object Oriented Application Design, Familiar with SDLC waterfall, fountain, Agile and spiral methodologies, Enterprise Application Integration solutions

PROGRAMMING LANGUAGES

•Tandem TAL, C, C++, Objective C, Cobal

INDUSTRY EXPERTISE:

•Funds Transfer, Settlement, Risk Management, Cash Management, Liquidity, Asset Management

•Anti-Money Laundering, Treasury, Lending, Foreign Exchange, Loans, Retail banking, Core banking, e-Banking, project management, SWIFT, CHIPS, FedWire, ACH, CHAPS, B2B, P2P.

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