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Customer Service

Location:
Atlanta, GA
Posted:
January 17, 2024

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Resume:

ABIOLA GIWA,CP

ad2un8@r.postjobfree.com • 773-***-****

Competent, reliable, and detail-oriented Certified Paralegal. Educated and skilled at legal, administrative, writing and organizational support with a track record of success. Proven ability to thrive in a fast paced environment with strong ability to multi-task several projects at a time. Outgoing personality and ability to work with people of all backgrounds. Excellent customer service with a genuine desire to meet the needs of customers/clients by keeping satisfaction at the forefront. Consistently exemplify the utmost professionalism. Committed to excellence and eager to serve as support to a team of attorneys and senior paralegals in order to meet the common goal of success.

SUMMARY OF QUALIFICATIONS

• Certified Paralegal

• Certified Process Server

• Licensed Notary Public

• 4+ years of experience supporting attorneys and/or legal personnel combined

• 10+ years of experience in office management and executive administration.

• Results driven work ethic and the ability to

communicate effectively with culturally diverse

clients.

• LexisNexis and Westlaw Research

• Case Management and Legal document preparation

• Court Calendaring, Court Runs and Office

Procedures

• Computer skills include, E-Court file systems such as: CLIO, Lawmatics, LawPay, PeachCourt,

Odyssey, and County Court Platforms, Mac and MS

Office Suite, Adobe, Aloha, ACI Report, Prezi,

DocuSign, Hello-Sign

PROFESSIONAL EXPERIENCE

PARALEGAL MAY 2022-PRESENT

ANDRE KILL & MCCARTHY, LLP MARIETTA, GA

• Case management of Commercial Real Estate, Probate, Estate Planning, and Business law matters

• Prepare and draft Commercial Real Estate dispossessory pleadings, templates, briefs, discovery, and responses

• Review/proofread correspondence drafted by attorneys and communicate with all legal personnel concerning matters

• Prepare exhibits for hearings, schedule interpreters, and court reporters as needed

• Coordinate with Marshals and Sheriffs, and court personnel in order to execute Writs, Evictions, and FiFas

• Draft Demand letters pertaining to breach of leases and/or contracts, employment Contracts, Shareholder Certificates

• Process all incoming mail, invoices, expenses, client payments and file/maintain client billing records

• Correspond with Landlords regarding Tenant judgment payments and send payments with statements accordingly

• Save and distribute all electronic pleadings received from E-Filed notifications to appropriate case files within 24-hrs of receipt

CORPORATE TRAINER BAR TENDER KEY MANAGER JANUARY 2016 – PRESENT BLOOMIN’ BRANDS OUTBACK STEAKHOUSE BONEFISH GRILL ATLANTA, GA ORLAND PARK, IL

• Schedule interviews, prepare new hire paperwork, conduct Classroom orientation for new employees.

• Hand-picked by Regional manager on multiple occasions to train new hires at different locations

• Corporate promo events such as a top tier Outbacker for Yelp sponsored Dinners for the purpose of increasing business; mentioned by name on several yelp reviews.

• Requested by regular clientele for delivering excellent bar tending service at multiple locations LEGAL ASSISTANT PARALEGAL SEPTEMBER 2021- MAY 2022 BROWN DUTTON & CRIDER LAW FIRM, LLC MARIETTA, GA

• Provided administrative support in family law matters to senior paralegals and attorneys in office and in remote settings

• Strong attention to detail, multi-tasking, and prioritizing tasks accordingly while managing billable time

• Proficient in CLIO, Lawmatics, and LawPay for intake, case management, and billing

`

• Saved and distributed all electronic pleadings received from E-Filed notifications to appropriate case files within 24- hrs of receipt

• Drafted legal documents such as Conflict Letters, Withdrawals, Leave of Absences, and Entries of Appearance and submit to Attorneys for review prior to E-filing/sending to court, Judges, and/or Opposing Counsel

• Assisted senior paralegals with Discovery, Exhibits, and Evidence binders for trial preparation

• Assisted with Courthouse runs to file legal documents in person and retrieve case documents ADMINISTRATIVE ASSISTANT JANUARY 2018 – JULY 2019

THE COMMERCE CLUB ATLANTA ATLANTA, GA

• Secret Service contact for state appointed officials, including mayors, state representatives, and governors who hold club memberships in high security measures

• Directed calls accordingly and managed conference room calendars by scheduling meetings and/or appointments, and events for members

• Assisted members with billing and account setup, maintain front office conditions and arrange necessary repairs with building engineers served as liaison between building management, security and corporate personnel.

• Recruited new hires and conducted phone interviews utilizing iRecruit recruiting software. EXECUTIVE ADMINISTRATIVE ASSISTANT LEGAL ASSISTANT AUGUST 2002- SEPTEMBER 2015 LANDMARK ADVANTAGE, INC MATTESON, IL

• Provided excellent collaborative administrative support to real estate team, attorneys and legal personnel

• Conducted real estate research, reviewed offers, drafted sketches for appraisal reports, assisted agents with scheduling and lead generation, reviewed title documents and legal descriptions of property

• Processed expense reports, invoice payments, drafted and prepared real estate documents, appraisal reports, comparable reports, buyer-seller reports, contracts, leases, closing checklists

• Acted as point of contact for property managers, landlords and clients, scheduled showing and appraisal appointments, coordinated travel itineraries

• Completed clerical duties as assigned such as: answering phones, emails, data entry, documenting and maintaining hard copy and electronic client files

• Assisted in marketing and advertising

LEGAL ASSISTANT SEPTEMBER 2010 – OCTOBER 2012

DOROTHY BROWN CLERK OF THE CIRCUIT COURT CHICAGO, IL

• Assisted chief director in Chancery division in projects, including overseeing employees with operational duties as assigned.

• Served as liaison between attorneys and clients by managing high email volume, daily call volume, provided current clients with case updates upon request

• Scanned and filed pleadings, exhibits, briefs, and other legal documents into electronic database, completed high volume data entry, drafted notices and proofread legal documents to help attorneys prepare for trial.

• Resourceful, organized, with great attention to detail and demonstrated accuracy and timeliness while completing tasks.

EDUCATION AND CERTIFICATIONS

CERTIFICATE OF APPOINTMENT OF NOTARY PUBLIC JUNE 2021 CLAYTON COUNTY CLERK OF SUPERIOR COURT ATLANTA, GA PROCESS SERVER CERTIFICATION FEBRUARY 2021

ACADEMY GPPS ATLANTA, GA

PARALEGAL CERTIFICATION APRIL 2020

ATLANTA METROPOLITAN TECHNICAL COLLEGE

THE CENTER FOR PARALEGAL STUDIES ATLANTA, GA

BACHELOR OF SOCIOLOGY MAY 2016

CHICAGO STATE UNIVERSITY CHICAGO, IL

ASSOCIATE OF LIBERAL ARTS AND SCIENCES MAY 2013

PRAIRIE STATE COLLEGE CHICAGO HEIGHTS, IL

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PROFESSIONAL REFERENCES

MARCIA PAUL 770-***-****

BROWN DUTTON & CRIDER LAW FIRM, LLC

SENIOR PARALEGAL

JERRY WILLIAMS 478-***-****

OUTBACK STEAKHOUSE

MANAGER

AUBRYA PERRY 708-***-****

LANDMARK ADVANTAGE, INC.

SUPERVISOR

TYLISA MURPHY 773-***-****

THE COMMERCE CLUB ATL

MANAGER



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