Customer Service Representative

CAREER OBJECTIVE

EXPERIENCE

EDUCATION

ADDITIONAL SKILLS

Javeilyn Gill

**** ********* ******

Kansas City, MO, 64129

816-***-****

***********@*****.***

Hard-working professional with 8+ years of experience and a proven knowledge of customer service, patient safety, and scheduling. Aiming to leverage my skills to successfully fill the Hospitals role at your company. Kc free health clinic

Assistant

64111, MO

Feb 2018 - Present

Handle the administrative work for doctors office and clinic. Scheduling appointments directing phone calls, documents and getting patients where they need to be.

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• Provided assistance with maintaining customer records and accounts. DH Pace

Customer Service Representative

Olathe, KS

May 2014 - Jan 2018

• Worked well under pressure making sound decisions quickly in fluid, fast business environment.

• Managed most complex customer service complaints, inquiries and issues.

• Provided great customer engagement in positive and approachable manner. Centrinex

Customer Service Representative

Kansas City, MO

May 2012 - Apr 2014

• Centralized call center with call volumes up to 450 per day.

• Worked well within team environment as well as independently.

• Utilized standard technology such as telephone, e-mail and web browser.

• Maintained and updated inventory locations, with correct bin locations with real time updates. RAYTOWN HIGH Kansas City, MO

High School Diploma (May 2012)

• Excellent customer service skills

• Medical assisting

• Data entry

• Ability to multi task

6812 crabapple circle Kansas City, MO, 64129 816-***-**** ***********@*****.***

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