Summary

Over ** years of dedicated experience in the customer service industry. Highly motivated and reliable individual with exceptional learning capacity and flexibility.

Experience

Customer Service Representative

Spencer Pest Services • Greenville, SC 03/2021 - Present Handled customer inquiries, answered questions, and resolved problems in a timely manner Trained new customer service representatives on the proper handling of customer inquiries Completed an extensive transfer of customer information from databases for merger Routed and dispatched workers daily

Completed sales calls and entered criteria for billing daily Customer Service Representative

Furniture Services Inc. • Greenville, SC 06/2018 - 03/2021 Answered all phone calls and email inquiries with individuals and apartments for furniture leasing Established personal connections with customers, exceeding customer service expectations Accurately tracked customer orders, identified, and resolved any issues during order fulfillment Routed and dispatched workers daily

Managed in store sales

Improved filing systems

Handled all AR processing

Front Desk Agent

Best Western • Greenville, SC 08/2017 - 06/2019

Nursing Assistant

Magnolia Manor • Greenville, SC 05/2016 - 08/2017

Skills

Customer service, Sales, Dispatch, Routing, Microsoft Office, Communication skills, Accounts Receivable, 65+ WPM Typing, Trainer, Filing, Organizational Skills

Education

CNA program

Greenville Tech • Greenville, SC 08/2015

Travelers Rest High School • Travelers Rest, SC 06/2011 Alexandra Chebli

ad2ul8@r.postjobfree.com

864-***-****

Greenville, SC