Parvati Kumbar

Nashville, TN ***** M: 615-***-**** Email

Professional Summary

Analytical and detail-oriented professional with experience in program management, planning, schedule, support, project coordination, operational and IT administrative functions. I have over 7 years of IT professional experience with Citrix/VMware/ Windows Architect performing Data Center Architecture Consolidation, Optimization, Administration, Engineering and Program Management of multi-platform servers.

Education

● Bachelor of Science in Information Technology from KSO University, Mysore, India.

● Technical Diploma in Computer Science Engineering from B.V.V.S Polytechnic Bagalkot, India. Certifications

● Managing and maintaining a Microsoft Windows XP Professional Environment.

● Installing and Configuring Citrix presentation server 4.0.

● Installing and Configuring Citrix Access Gateway 4.5.

● Certified in Citrix Xen Server.

● AWS Cloud Practitioner - In progress

Skills

● PM: MS Project, Wipro internal PM tool

● Technical: Windows, MS Office Suite, Google Suite, Microsoft & Office 365 Mail Server

● Hardware: Deployment & troubleshooting of Personal Computer, and LAN network

● Cloud: Citrix, VMware Cloud Suite, Azure and AWS

● Virtualization: Citrix, VMware and Hyper V

Work History

Project Manager - Wipro ltd - Bangalore, India. 2015-2016

● Lead cross functional team and project stakeholder teams to drive the launch driven projects.

● Work with internal SMEs, testers and other stakeholders to complete projects as scheduled within the budget.

● Track projects with internal PM tools, follow-up with meeting minutes and record risks associated with the project.

● Plan test schedules, test execution activities in accordance with project delivery dates.

● Performed administration and office support activities for multiple supervisors creating word processing, creating spreadsheets and presentations, and filing.

● Clearly communicate volume and program issues and challenges to senior leaders in writing and via in-person/ remote meetings.

● Planned the communication strategy, content creation, knowledge management partnership, and organizational alignment

● of the data center strategy pillar.

● Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

● Assist in the development of Standard Operating Procedures (SOPs) to improve project/ program management efficiency.

● Manage onboarding the new employees, coordinate with the Delivery manager and leadership for onboarding with standard SOP.

Senior Citrix Administrator - Wipro ltd - Bangalore, India. 2014-2015

● Publishing applications, server desktops and content with the service request rose via ticketing tools.

● Planned coordination with different lines of services and attending daily operations calls with customers.

● Managed the active participation of the team in Client (Customer) Technical Discussions.

● Organized daily health checks reviews on Citrix servers, and timely evaluation to monitor the servers operation.

● Citrix server monitoring – server availability, IMA traffic, usage, load balancing.

● Lead the application deployment and publishing on Citrix farm and decommissioning application from Citrix farm.

● Oversaw the Citrix Management Console, Access Management Console, Delivery Service Console, Web Interface administration.

IT Consultant - PMO - CGI - Bangalore, India 2011-2013

● Handled multiple Installations and upgraded the various applications on Citrix Servers and published the Application on Citrix PS 4.5 to 6.5 farm.

● Deployed Hotfixes (Rollup Packs and Feature packs) application released by Citrix on Citrix Meta frame Presentation Servers through Installation Manager.

● Experience in maintenance of Citrix XP, PS 3.0 to Xenapp 6.5 farm, which includes more than 1000 Servers and 500 various applications.

● Basic working knowledge on Hyper-V deployment and applications

● Working experience on SCCM for taking user remote sessions.

● Monitored and maintained the Citrix Web Interface server

● Experienced in implementing the Cluster Environment for Citrix Data Store servers.

● Expertise in configuration of Farms, Zones, DC’s, DS, TS License servers, Web Servers.

● Installed, managed and monitored the VMware ESX3.2/ 3.5 Servers

● Created VM Session for Test Environment for testing Application before deploying to Production

● Managed the VM Machines using the Virtual Infrastructure Client environment Sr.Citrix Administrator - Microland Pvt LTD - Bangalore,India 2010-2011

● Managed the implementation of the Incident Management, Service Request Management and Change Management processes

● Efficiently communicating with customers on weekly sync to resolve the tickets/issues.

● Managing Citrix server infrastructure (More Than 500 Servers)

● Worked on configuring the load manager, resource manager; managing the admin groups and application access groups.

● Managed the access problems, diagnosing and troubleshooting all incidents related to Citrix issues.

● Worked on ticketing systems using BMC remedy tool and solved the tickets within the SLA.

● Worked on root cause analysis process for problems leading to strategic resolution work on ITIL change management, service request management and incident management. Citrix Engineer - Frontier Business Systems Pvt LTD - Bangalore, India 2008-2010

● Worked on projects involved with Installation and publishing applications on Citrix XENApp.

● Worked on implementing the Citrix Access Gateway (CAG) and NetScaler within the team.

● Executed the Installation of the Citrix XENServer for our enterprise customers.

● Expert knowledge and experience in troubleshooting Citrix XENApp, XEN Server.

● Worked and managed the ICA client configuration and management.

● Worked on creating user accounts - managing & troubleshooting, active Directory users and groups management.

● Managed the administration of Citrix Servers and Farm management,

● Worked on Updating servers with latest service packs and hotfixes.

● Experience in remotely monitoring and administering different locations.

● Led the documentation to maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.

● Performed the routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability.

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