Melinda Hunt Ruiz

Braintree, Ma. *****

781-***-****

ad2ukf@r.postjobfree.com

EXPERIENCE: Alternative Solutions/Compunnel Healthcare, Boston, MA Practice Assistant/Medical Assistant - June 2015 – June 2020

• Various temporary assignments including Brigham and Women’s Hospital

• Check in and check-out patients

• Distribute patient prescriptions

• Collect co-pays

• Insurance verifications

• Answered and transferred phones calls on multi-line phone system

• Scheduling appointments using Epic

• Heights, weights, vital signs

• Setting up patients in rooms

• Clean and prep rooms for patients

Medix Staffing Solutions/Hudson Seating and Mobility Customer Service Rep- April 2014- May 2015

• Scheduled technical services for repairs for manual / power wheelchairs and scooters for the disabled

• Track ordered parts for repairs

• Insurance verification

• Answered / transferred phones calls

• Clerical duties as needed

Prior Authorization/Verification Specialist Outpatient Psychiatry

• Obtain authorizations

• Verify all insurances

• Collect vitals

• Investigate all unpaid visits with insurances

• Filing and obtain patients physical status

Boston Medical Center Health Plan, Boston, MA

Authorization Representative- November, 2013 - April, 2014

• Responsible for handling authorization requests for services and procedures.

• Answered in-coming calls and triaged requests to the appropriate departments.

• Coordinated peer to peer meeting requests for denied authorizations. In collaboration with

Mount Auburn Hospital, Cambridge, MA

Pre-Admissions Review Representative- December, 2012 – July, 2013

• Responsible for the confirmations and verifying eligibility and benefits as well as authorization for in-patient and observation admissions.

• Monitored the status of pending authorizations and communicated with case management to ensure admissions approvals.

• Monitored and verification of eligibility for radiology. Medical Administrative Assistant- May, 2011 - November, 2011

• Responsible for patient registration and appointments.

• Filing of patient forms in conjunction to the HIPAA guidelines.

• Scanning of patient charts

• Answered in-coming calls and handled co-pay transactions. EDUCATION:

Charlestown High School,

Boston, Massachusetts - Diploma - June, 1986

Roxbury Community College,

Boston, Massachusetts

Certification in Secretarial Studies - December, 1989 Computer Processing Institute,

Cambridge, Massachusetts

Certificate in WordPerfect - February, 1991

Everett Institute,

Brighton, Massachusetts

Medical Assisting Diploma – August, 2011

SKILLS:

Exceptional interpersonal and customer relations experience. Work as a team player with all levels of management and personnel. Proficient in MS Word, Excel, Meditech, Epic, Blue Link Med Solutions, ICD-9, CPT Coding and FACET, Brightree, Medforce and R/A

(tracking data base)

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