Customer Service
Resume:
SANNEH DAVIS
*** ****** **** **, *************, GA 30045 ************@*****.*** 470-***-****
CAREER OBJECTIVE
Assist with achieving company objectives and goals. Perform assigned tasks in a timely, effective, and efficient manner. To operate effectively and communicate professionally with exceptional customer service skills that result in increased revenue for the establishment. EXPERIENCE
SERVERSHIFT LEADER
Arbor Terrace HamiltonMil
Dacula, GA August 2021 - January 2023
Trained new servers in restaurant procedures,
daily operations, and server duties.
Created schedules and monitored
performance of servers. Interacted with
guests and responded to their requests as
needed. Performed cleaning tasks and
prepared the dining room for required
settings.
SHOPPER
Walmart Supercenter
Lawrenceville, GA May 2020 - December 2022
Helped customers to find items to fit their individual needs. Coordinated purchases and delivery of items to customers. Greeted customers and took payment for orders.
Resolved customer complaints quickly and fostered
a high level of customer service satisfaction to drive loyalty. Maintained positive working relationships with customers, team members and leadership. Negotiated with suppliers to secure the best prices for customers. CASHIER TEAM
LEAD
Burger King
LAWRENCEVILLE, GA April 2019 - November 2022
Trained new hires
Optimized cashier performance by providing
feedback and coaching.
Answered the phone and assisted with orders and customer complaints. Confirmed accurate scanning of products and assisted with necessary refunds when applicable. Greet customers and answer any store inquiries or requests for deliveries, large orders, or reservations.
Explained the check-out system to customers, speeding up operations. Read and follow cash register totals and verified against cash in till. Counted cash drawers at beginning of shifts to verify correct amounts. EDUCATION
HIGH SCHOOL DIPLOMA
Dacula high School, Dacula, GA May 2022 Awards & Honors GPA 3.4 JROTC
SKILLS
Child CPR
Time Management
REFERENCES
Zachary Mair — Walmart
Managing Director /Coworker
*********@*****.***
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