RESUME

Janet Pickens

ad2uas@r.postjobfree.com

415-***-****

SKILLS:

Types 60-65 wpm, data entry 10,000 kph, Word, Telephones, Correspondence preparation, Excel Spreadsheets, PowerPoint Presentations, Outlook (email), project management, agenda preparation, minute taking, cashiering, government and commercial medical billing and coding (CPT and ICD-10), customer service, telephones, alpha and numeric filing, etc. EXPERIENCE:

October 2019-April 2020, City and County of San Francisco, Human Services Agency, Superior Court 9910 Public Service Trainee (Administrative), Temporary Exempt Screened telephones, updated Access database, printed and posted CJC Court Calendars, assisted case managers with client intake, pulled court files, filed court files after court hearings, put food out for clients to enjoy while waiting to see case managers, etc. February 1999-August 2017, City and County of San Francisco 1426 Senior Clerk Typist (Permanent Civil Service) Screened telephone, processed complaints, obtained and submitted various reports from the Oracle Database, gave referrals to other departments within the City, calendared cases to be heard by Chief Inspectors, prepared and distributed agendas for various Directors Meetings utilizing Word, took minutes from voice recorded machine, processed and filing of legal documents, alpha and numeric filing, recording keeping, etc.

April 1993-January 1999

Kaiser Permanent, San Francisco, CA

Medical Biller and Coder

Read various charts to obtain codes for billing office visits and procedures for all business lines

(Government, Commercial, Worker’s Comp., and Third Party Liability), obtained op reports for billing procedures, submitted medical claims both electronically and manually, filed and scanned EOBs, etc.