Entry Level Customer Service
Resume:
RaeAnne McKenna
*** * **** ******, ***. **E Home Phone 646-***-****
New York, New York 10001 eMail: **************@*****.***
CAREER OBJECTIVE
Seeking an entry level position in the Banking sector as a Bank Teller utilizing my excellent customer service and communication skills with having over 15 years’ experience working in client facing positions.
SUMMARY
A self-motivated, highly-organized multi-tasker with many years of experience in the hospitality and health sector environments. I am extremely reliable, detailed-oriented, accustomed to handling cash and credit card transactions on a daily basis. Working with customers, have developed great communication skills with an outgoing congenial personality.
EXPERIENCE
Manager 2013 - Present
McKenna’s Pub
New York, New York
In charge of scheduling employee timesheets while maintaining proper coverage, reviewed inventory and ordered supplies, calculated end of day receipts, met with customers to schedule private party events and focused on all aspects to ensure the establishment was well equipped and ready for the next day opening. Greeted and welcomed customers.
Office Intern 2016
Alpha 3T MRI
New York, New York
Handled day to day office scheduling, maintained patient files with updates, scheduling patient appointments with follow-up confirms via email or phone, accepted medical co-pays, ordered supplies, printing, scanning and file preparation.
Office Intern 2015
Emergency Medical Center
521 West 42nd Street, New York, NY
Worked at Reception Desk greeted patients, checked medical cards and insurance coverage, handled file preparation and created patient files, email correspondence with scheduling tests, printing, copying and scanning.
Intern 2014
San Vincente De Paul Nursing Home
Bronx, New York
Provided high quality patient care to residents in long- term care facility.
Assisted residents with activities of daily living.
Server/ Bartender 2011-2013
MacMenamin’s Pub
New York, New York
Delivered friendly and efficient service to customers to ensure orders were prepared according to guests specifications. Accepted reservations and made seating charts, greeted and welcomed guests, received repeated requests to sit in my section as a result of my attention to detail and welcomed disposition.
EDUCATION:
Mercy College
Finance/Business Administration 2021-Present
New York, New York
Borough of Manhattan Community College 2017-2018
Business Administration
New York, New York
Borough of Manhattan Community College 2015-2017
Medical Assistant Specialist Program – Completed
New York, New York
American Heart Association 2014
BLS – Basic Life Support Certification
New York, New York
Nursing Manhattan Institute of New York 2014
Nursing Assistant, Patient Care Technician and Phlebotomy
/ EKG Technician
New York, New York
CUNY John Jay College 2012-2014
Criminal Law
New York, New York
Sacred Heart University 2010-2011
Fairfield, CT
Computer Skills:
Microsoft Suite: Windows XP, Outlook Word, Excel, PowerPoint
Medical Software: ECW, Practice Fusion and Kareo.
References:
Upon Request
Contact this candidate