Andrew Nyarko
Lithonia Ga,****8
A challenging position requiring strong managerial and excellent customer service skills with a firm where advancement and compensation are based on personal performance. SUMMARY
Proven record in executive management (P&L), operations management, restaurant management and marketing. Demonstrated ability to develop and manage multiple projects in a fast paced environment. Strong executive presence coupled with excellent communication and presentation skills. Computer literate. Bilingual: English and African languages. Consistently demonstrating exceptional knowledge and sound decision-making abilities in the following areas:
● • Financial Management
● •Customer Relations
● •Human Resource Management/Development
● • Problem Resolution
● •Quality Improvement
● •Strategic Planning
WORK EXPERIENCE
6/06-Present Kroger Company
Assistant Store Manager
● Demonstrating company's core values and responsible for overall day to day operations
● Coaching/Training
● Ensure overall customer service is met
● Developing effective associates to achieve all store metrics
● Administered performance and safety reviews
● Hiring
3/93 - 2/05 Pizza Hut Inc.
Decatur, GA
Unit Manager
● Managed day-to-day operations of a popular fast-food chain restaurant with weekly sales of $22,000-$26,000.
● Recruited, trained, supervised and motivated a team of servers, cooks, assistant managers, busboys and dishwashers
● Processed payroll records for all employees in a timely manner
● Monitored food and labor costs
● Performed customer service
● Ordered supplies, balanced cash drawers, and made bank deposits
● Administered performance and safety reviews
1998 - 1998 Bruce Wall Systems
Stone Mountain, GA
Assembler
• Assembled and installed wall panels.
1995 - 1997 A & P Food Market
Decatur, GA
Stock Clerk
● Received, opened, unpacked and issued sales floor merchandise
● Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
● Took inventory or examined merchandise to identify items to be reordered or replenished. Cleaned display cases, sheives, and aisles
● Answered customers' questions about merchandise and advised customers on merchandise selection
EDUCATION
6/96 Atlanta Area Technical College
Atlanta, GA
Diploma in Computer Programming
REFERENCE
Available Upon Request.