Damaris Oneida Contin Figueroa
Phone: 305-***-****
Email: ad2u9b@r.postjobfree.com
PROFESSIONAL PROFILE
Graduated in Tourism Business Administration with extensive experience of Customer Service Associate,
Organized and detail-oriented with high standards of performance
SKILLS
Reservations Agent
Hotel Front Desk Receptionist
Medical Office Receptionist
Microsoft office
Administrative Assistant Skills
Sales associate
Cashier
Fluent in English & Spanish
WORK EXPERIENCE:
Reservations Agent - Hyde Resort & Residences 02/2022 – 07/2022
Responsible for bookings and reservations
Handled all emails.
Customer engagement and customer incident resolution
Coordinate all reservations with guests.
Front Desk Receptionist - Hyde Resort & Residences 02/2022 – 07/2022
All Front Desk Receptionist duties
Checking guests in and out, providing guests with information about the hotel, assigning rooms, Verifying guests' payments during check-in.
Answered all incoming phone calls
Appointment Scheduler - Dr. Michael Barnard & Associates Dental Office 03/2021 – 02/2022
Received inbound / outbound phone calls
Coordinate with doctors, staff and nurses, the patients’ appointments.
Administrative Responsibilities.
Cashier- Bj’s Wholesale Club – Fort Lauderdale Fl 2020 -
Frontline Cashier assisting customers in the in-store check-out process
Banquets & Events Server, First in Service Staffing Agency – Ronkonkoma NY 2018 – 02/2020
Setup and organize with everything pertinent to the events scheduled for the date such as staff, entertainment, service and food.
Sales Associate & Cashier, Macys – Massapequa Park NY - 2017 – 04/2019
EDUCATION
2020/2021
Medical Office & Billing, Florida Career College, Pembroke Pines, Florida
2001/2008
Bachelor’s degree of Tourism Business Administration, Technological University of Santiago UTESA, DR
1983
Bachelor of Science & Arts, San Felipe High School Puerto Plata DR
REFERENCES Available upon request.