Alberta Ortega

Maricopa, AZ *****

661-***-****

ad2u91@r.postjobfree.com

OBJECTIVE

Hard working, loyal team player seeks to make a meaningful contribution to a company using skills learned and developed through education and work experience in merging substantive office procedural practice.

EDUCATION

Charter College, Lancaster, CA Legal Assistant Diploma

Dean’s List 4.0 GPA

Perfect Attendance

United Education Institute Medical Front and Back Office Diploma

Century High School, Santa Monica, CA High School Diploma

HIGHLIGHTS

Typing 50 wpm

Lexis computerized legal research, Legal Solutions

Software for Los Angeles County Judicial and Bankruptcy Court Forms

Essential Forms

MS-Word and Excel

Customer Service skills

Word Perfect

Medical Manager

Prodocs

Sap( Bar Code and Scaning)

Trouble shooting

Time and Chaos

TriStar

Process Master

Notary Public

WORK EXPERIENCE

Overhead Door Corp, Tempe AZ 08/03/2022- 05/15/2023

Scheduling Coordinator

Schedule customer appointments, Process job orders, work schedules, and customer communications.

Call / email to communicate with builders and their job status, Maintain customer files in a timely manner to provide exceptional service, Interact with technicians to ensure scheduled jobs are completed on time, Troubleshoot and resolve product issues and concerns, Other office duties as needed

DC Capital Law, Phoenix AZ 08/06/2020-07/15/2022

Pri-Litigation Paralegal

Assist Attorney with day to day operations, Welcome Calls, Input Data, Draft Letters, Notices, Letters of Representation, Demand Letters, Debt Validations, Cease Contact Warnings, Financial Affidavits, Settlement Negotiations, Service Completions, Review and Validate Incoming Documents for each file, Research property details, Set up consults, Schedule appointments, Correspondences with resorts for negotiations, Emails correspondences, Proof read, Manage tasks, and Google calendaring.

ASAP SERVE, Phoenix AZ 08/2019- 03/10/2020

Office Assistant

Answering phones, Scan documents, Make Copies, Schedule process servers, Check court status on cases, Daily emails, follow up on server attempts, Run weekly report, Data Entry, Mailing service, Document, Preparation for Affidavits and Proof of Service.

On The Run Legal, Scottsdale AZ 10/05/2018 to 02/13/2019

Office Assistant

Answering phones, Scan documents, Make Copies, Schedule Process Servers, Check court status on cases, Daily emails, Follow up on server attempts, Run weekly report, Data Entry, and Mailing service.

Legal Express, Lancaster, CA 03/2016 to 03/2018

Document Assistant

Sign up customers for service, Assist customer with workbooks, Email, answering phones and processing orders/data entry, prepare court docs, process mail, copies, and scanning docs. Put together charts, fill out intake forms, contracts, call courts, for statuses, schedule mediation appointments.

Legal Success, Rosamond, CA 08/2012 to September 2016

Legal Document Assistant

Intake's and consultations, Incoming and outgoing calls, meet with clients to explain process, Emails and schedule appointments, Prepare legal documents for Divorces, Custody’s, Restraining Orders, Evictions notices, Declarations, Company memos, Debt Solution Contracts, Payable and Receivable bills, Bank Deposits, Supervise, Service of documents, Extensive research.

Fernardino Tatavian, San Fernando, CA 4/2007-present

Band of Mission Indians

Senator

Review tribal codes, drafting and rewriting of tribal code bills, Assist in running business of Tribe

Legal Services Self Help Center, Lancaster, CA 01/2009-03/2009

Lancaster Superior Court

Legal Assistant Extern

Assisted 90 – 100 patrons daily with their legal paperwork regarding Divorces with/without children, Answered questions regarding Unlawful Detainers, Paternity Actions, Divorce Defaults and Judgments, Assisted with Guardianship and Restraining orders after hearings

Kaiser Permanente, Palmdale, CA 01/2006-5/2007

Administrative Assistant

Data entry Scheduled clients- up to 30 daily processed and distributed incoming correspondence, made outgoing calls-50 daily.

Dr. Madhavan and A.V. Family Practice, Lancaster, CA 07/1995-07/2005

Administrative Assistant

Scheduled appointments, Data entry, Maintained medical records, Prepare work comp reports, Charted Medical examiner, Handled Rx refills, Administered injections and performed Venipuncture, took Vital Signs, Verified insurance eligibility, Assisted the Doctor with patients and minor surgeries, Referral Authorizations.

References Upon Request

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