Diane Happy
Scottsdale, AZ *****
*****.*.*****@*****.***
Personal Skills and Professional Interest:
I perform as a hands-on, results driven, detail oriented, proactive and adaptable to changes type individual. I have the ability to multi-task and work in a fast-paced environment. I am very professional and have the ability to work independently with a positive attitude and a high expectation of confidentiality.
WORK EXPERIENCE
EXECUTIVE ASSISTANT/PERSONAL ASSISTANT for ENZYME PROCESS Inc., CHANDLER, AZ
6/1998 – 8/2023 for a Dietary Supplement Manufacturer employing 35 people.
Duties and Performance:
Extensive credit card reporting along with credit card statement reconciliation
Planning, organizing and implementing events and catering both in-house and outside
Planning, coordinating and maintaining travel arrangements and schedules, inclusive of international/domestic airfare, hotel arrangements, cruises and tours
Event Planning, coordination and set up
Handling and maintaining all documents inclusive of sensitive and highly confidential
Office management
Record meeting minutes
Travel off site for vendor and customer meetings
Planned and executed special projects
Executing and responding to customer and vendor emails, memos, and other forms of correspondence
Worked as a team member to provide support
Performs Human Resources duties, Payroll, A/R and A/P
Oversee day to day operations
Reconcile all bank accounts
Maintain and update HR policies and procedures
Maintain company policies and procedures
Vendor and customer contact and communication
Document organization in all departments
Meeting and audit report preparations
Create and implement company employee handbook
Ensure SOP’s and other operations comply with federal, state, local and company policies
Maintained all email correspondence and phone communications with emphasis on being polite and professional
Handling incoming mail as well as banking and all insurance policies
Handle sensitive and highly confidential documents
Maintained secure personal documents and records for future reference
Managed and scheduled executive’s calendar of meetings and also priority and time-sensitive matters
Ability to read and be steps ahead of an executive’s needs proactively
Private function management of business guests and timeline logistics
Daily errands, personal shopping, larger project management
TECHNICAL KNOWLEDGE AND SKILLS
Administrative & Technical Knowledge:
Proficient in Sage Pro, Excel, Microsoft Word, Microsoft Outlook, Power Point and Microsoft Office Suite, Zoom, Microsoft 365 Teams, Sharepoint, Concur, Quickbooks
Time Management
Ability to learn new software quickly
Industry Skills:
Dietary Supplements and Pharmaceuticals
Investments/Securities Exchange and Public Finance
Law – Legal, Ethical and Regulatory
Insurance
Travel
EDUCATION:
Arizona State University – Accounting I & II; Legal, Ethical and Regulatory Law; Computer Training
University of Wisconsin - Training for Evaluation of Biopharmaceutical Products
Rasmussen Business College – Travel and Hospitality
CERTIFICATIONS:
National Safety Manager
Food and Safety Manager
Dietary Supplement Training and Certification
HONORS:
State of Minnesota Business Administration
Minneapolis Chamber of Commerce honor presented by Dan Rather
HOBBIES
Camping, fishing, golfing, traveling, snowmobiling and boating