Shahana Amreen

+1-825-***-**** ad2u43@r.postjobfree.com Calgary, AB LinkedIn

PROFESSIONAL SUMMARY:

Dynamic and results-oriented Automation tester using Selenium with Java and Puppeteer with JavaScript also capable of Manual testing. I hold 2.5 years of experience in Agile methodology in the testing process. knowledgeable about software tracking platforms such as Confluence and JIRA. extensive experience in ensuring the quality of Salesforce Field Service Management applications. SKILLS SUMMARY:

Wrote automation scripts with Selenium and Puppeteer and executed comprehensive regression and sanity suites, using Dockers containers in Jenkins, which increases test coverage and guarantees higher accuracy.

Performed extensive manual testing, including functional, black box, white box, performance, sanity, smoke, beta, and backward compatibility testing, etc., for the Salesforce Field Service application that reduced the likelihood of regression.

Performed performance testing for web-based applications to check the time taken for a test case to execute using the Load Runner and JMeter tool, which helped to improve, load capacity and load time.

Practical experience with cloud apps like AWS, Azure and Box Cloud for improved collaboration, data storage, backup, and retrieval and proficiency with virtual machines like Parallel, and VMware for testing platform-dependent applications

Led the adoption of Agile methodology in the testing process.

participated in five web and mobile (Android & iOS) applications for Field Service application, manually and automatically to guarantee a consistent user experience across a range of devices and platforms.

Establishing a strong relationship with clients and customer support, learning about their concerns, connecting with them, resolving any software configuration issues, and ultimately closing customer cases.

Oversaw and divided responsibilities while guaranteeing application quality assurance for four separate projects at once, including ServiceMax Core, Asset360, GO Windows, GO iOS and Android.

Managing monthly and major releases and versioning using JIRA and Confluence for effective project management and Bug reporting.

Solid comprehension of Field Service Management solution applications.

Possess practical git experience.

WORK EXPERIENCE:

Software Quality Assurance Engineer, ServiceMax Technologies India Pvt Ltd Aug’21 – Dec’23

Developing a test strategy and plan to carry out both manual and automated testing on a salesforce Field Service browser and mobile application for iOS and Android.

Improve software quality by designing and implementing comprehensive test plans and better strategies to execute the test plan finally identifying bugs and suggesting improvements to the team.

Collaborated with developers to ensure timely resolution of identified issues, enhancing overall product performance, quality, and user experience.

Creating automation test scripts based on the project for all automatable test cases and defects in the Selenium and Puppeteer tools.

Running the sanity and regression automation suite in Jenkins using Docker containers, reading the test report, analyzing passed and failed test cases, fixing the reason behind a failed test case, and updating the automation report on Confluence.

Shahana Amreen

+1-825-***-**** ad2u43@r.postjobfree.com Calgary, AB LinkedIn

Taking the lead in major and monthly releases to ensure all customer bugs are addressed and every story is developed flawlessly following the requirement design.

Practical performance evaluation of a test case's time matrix using the LoadRunner tool and a comparison with previous findings to ensure performance is unaffected also found out how many loads a web application can withstand, using the tool JMeter, increased the software's performance by 20%.

Got in contact with the development team for each defect that was fixed to understand the impact of the defect fix to ensure there is no room for regression.

Working in an Agile team, being part of everyday standup meetings, and being aware of team dynamics EDUCATION:

Bachelor of Engineering in Information Science and Technology, India, 2016 - 2019 High School Diploma in Computer Science and Engineering, India, 2013 - 2015

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