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Learning Coordinator Floor Support

Location:
Mumbai, Maharashtra, India
Posted:
January 17, 2024

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Resume:

CURRICULUM VITAE

PERSONAL DATA:

Name: Ajay Rohit Gupta

A/601 Shree Sai Raj Park Apartment Aayre Road Dombivali East 421201 Telephone Mobile:808*******

Email 1:ad2u2f@r.postjobfree.com

Marital Status: Single

Date of Birth: 18/02/1998

Gender:Male

EDUCATION:

Degree Earned,

SSC Maharashtra

Board

50.00%

HSC Mumbai University 58.00%

BBI Mumbai University C.G.P.I - 4.86

WORK HISTORY:

Job Title Organization Name Experience

Executive TeleperfromanceDIBSforKotak November 21,2019 to July 5, 2020

Report writing Gosource digi hub Pvt Ltd June 12 2021 to June 12 2022

Associate Wipro July 4 2022 to till date

Wipro Experience:

Company - Alight + Wipro Pvt Ltd. Duration 07-04-2022 to Till Date Key Responsibilities Area:

Performed day-to-day tasks/activities and completed service requests received via HRX tool.

Scheduling ILT/VILT/WBT course training for learners and creation of course content.

Providing solutions to the queries of requestor which are received through different sources (Email, eservice, phone or web chat).

Providing access to the user as per their request for E.g. Cognos access, Learning coordinator access or super learning coordinator access.

Preparing reports on daily, weekly and monthly basis and also preparing dashboard report.

Prepare overdue report or due report on weekly or Monthly basis.

Floor support to the new and existing colleague and help them to resolves their queries related to process.

Conducting team meeting and prepare MOM (Minutes of meeting) for individual to be on page.

Handling conference calls on weekly basis with Woodlands/Onshore team

Participate in other activities and team engagement COMPUTER KNOWLEDGE

Microsoft office

Microsoft Advance Excel

Tally ERP 9.0

STRENGTH

Good organizer and hard worker.

HOBBIES

Listening songs

Playing games

DECLARATION

I hereby declare that, the above information furnished by me is correct up to my knowledge and I Bear the responsibility for the correctness of the above mentioned particulars.

Place:

Date:

SIGNATURE

(Ajay Gupta )



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