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Data Entry Customer Service

Location:
Charlotte, NC
Posted:
January 17, 2024

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Resume:

Deneise Tisdale

910-***-**** ad2u0w@r.postjobfree.com Charlotte, NC

Versatile professional with over 20 years of broad expertise collaborating with cross-functional internal and external stakeholders. Goal-oriented decision-maker and self-motivated team player with proven success managing multiple tasks simultaneously in fast-paced environments. Creative problem-solver and disciplined quick learner with exceptional interpersonal, organizational, and communication skills.

EXPERIENCE

RESOLVION

Pre Repo Administrator 01/2019 – 3/2022

Research database to retrieve information for repo recoveries Perform data entry and maintain accurate records for client reporting Recruit agents from skip data reporting Manage status reporting of all recoveries by agents Recruit several agents for recovery when several states are in the database Handle inbound customer service and DRN calls Report to the client all negotiated recovery fees

SIMMONS BREAD, LLC

Administrative Coordinator 9/2013 - 12/2017

Worked closely with the senior management team to set and implement daily workflow procedures for 10-store daily routes to ensure clients received the product promptly Serve as the primary point of contact for vendor's product-related issues Recruit new vendors for product distribution Oversaw the inventory team to perform analysis of inventory to ensure effective utilization Communicate with legal counsel to ensure all processes remain compliant YWCA

Case Manager 1/2002 - 3/2008

Reviewed participant’s applications for recruitment into the internship program for youth ages 14-21 years old, ran assessments and interviews to create individual education and employment plan for each intern Conducted data entries of 25-50 on the case assignment depending on the school year Facilitate and coordinate workshops to help interns with the information needed to obtain employment Develop and maintain an effective relationship with partner employers throughout the community for job placement of interns and assisted with the hiring processes NORTH CAROLINA COOPERATIVE EXTENSION

Program Assistant 1/1999 - 1/2002

Recruited limited resource families with young children who met federal guidelines for participation in the Expanded Food & Nutrition Education Program (EFNEP) Facilitate food demonstrations to groups of expecting mothers, and adults in partnership with the Women, Infant, and Children Program Maintained confidential program information, and collect required data and submit reports to the Regional and County Education Directors Coordinate with collaborating agencies to extend program outreach to eligible adults and youth by traveling within the county, district and throughout the state SKILLS

Research Professional Presentations Team-Building Conflict Resolution Reporting Writing Data Analytics Staff Training Compliance Laws Record Tracking Project Management Microsoft Office Suite EDUCATION

Bronx Community College, Business Administration, Bronx, NY John F. Kennedy H.S, Bronx NY, Class of 1984



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