Michael Moore

SUMMARY OF QUALIFICATIONS

Networking

- TCP/IP & LAN/WAN Protocols

- OSI model

- Cabling

- DNS, DHCP, Remote Access

Hardware

- Assemble/disassemble PC’s

- Install, configure, troubleshoot,

and repair

EDUCATION

Virginia College – Jackson, MS

- Network Technician - Certificate

Program

- Graduated June 2017

- Network Engineering - Associate

degree

- Expected September 2018

CERTIFICATIONS

CompTIA A+

- June 2020

CompTIA Network +

- Expected June 2018

Programming

- Visual Basic 6.0/.net

Operating Systems

- Windows Server 20XX

- Windows 10

- Windows 11

- Microsoft Office 365

- Linux

- Unix

- Cisco

- Novell

Security

- Norton Anti-Virus

- AVG Anti-Virus

- Firewalls

- Identify threats and

implement security measures

- System security techniques

and methods

- Disaster Recovery Software

- Microsoft Word, Excel,

PowerPoint, Access, Outlook,

Visio

- VMware

- Install, configure, and

troubleshoot

3828 Cromwell

Street Jackson,

MS 39213

601-***-****

Jmoore198417@g

mail.com

PROFESSIONAL EXPERIENCE

Robert Half (TIG) Technology

Integration Group - April 2022 –

Present

IT Support Technician

- Provides quality customer

service

- Image and configure PCs for

networking

- Configured and deployed HP

Desktops, Laptops, and Software

- Performed data migration for

Windows 7 and Windows 10

- Installing, configuring, and

troubleshooting issues

- Repairing damaged PCs

- Resolving Microsoft issues

Transfer data from various

sources into the new database

- Update databases or records

with new information as it

becomes available

- Correct and modify inaccurate

files and records

- Comply with security backups

and regular checks to ensure data

is saved and stored properly

- Organize paper formats, paper

backups, and material source files

as needed

White Oak Transportation -

March 2021- April 2022

Lab Technician / Truck Driver

- Image system installs

- Complete office PC upgrade

software and hardware

- Computer troubleshooting, BIOS

repair analyzation, set-up, custom

builds, system configurations,

CEI Transport, Jackson, MS -

June 2018 – March 2021

Commercial Truck Driver

- Adhered to all safety

guidelines

- Delivered products timely to

customers

- Provided quality customer

service

Averitt Express, Canton, MS

- July 2015 - March 2017

Commercial Truck Driver

- Adhered to all safety

guidelines

- Delivered products timely to

customers

- Provided quality customer

service

Dependable Source,

Jackson, MS - October 2014

– June 2015

Commercial Truck Driver

- Loaded and unloaded truck

and maintained a clean

environment

- Delivered products while

operating a tractor-trailer

truck to several states

Hemphills Construction,

Florence, MS - January 2010

– December 2005

Combination Operator

- Maintained a fleet of 10

vehicles completing daily

reports

- Trained new employees and

maintained updated pipeline

customization, and building of

Desktops, Hardware- Custom

builds, Desktop, server, and

laptop repair

- Building network infrastructures

for VOIP systems

- Adhered to all safety guidelines

- Delivered products timely to

customers

- Provided quality customer

service

Previous experience in data entry

or equivalent experience in a

related field a plus

- Proficient in Microsoft Word and

Excel

Leidos USMints (Prime-tech),

Clinton, MS - May 2017- May

2018

Senior Help Desk Technical

- Provides quality customer

service

- Installed and maintained

accounting computer hardware

and software for business

Windows, troubleshooting

- Terminations port panel, Laptop

repair, PC domain control,

Problem solving

- Repair laptops, battery

replacement, soldering ports, and

upgrade SSD and HDD

- Helped various businesses and

troubleshoot their hardware and

Windows-based software

- I teach the end-user as I fix their

problem

- Installing, configuring, and

troubleshooting issues

- Resolving Microsoft issues

- Able to quickly and accurately

training plans for all

equipment and vehicles

- Maintained updated

maintenance records of all

vehicles and equipment and

turned in vehicle services

records

Clorox Plants, Pearl, MS -

July 2004 – December 2005

Assembly Line Worker

- Maintained equipment and

adhered to all safety

guidelines

- Worked on a team

workstation along an

assembly line completing a

designated section of the

product before moving it

along to the next station

type and enter data; knowledge of

touch typing system preferred

- Attention to detail

- Excellent communication and

organizational skills

Contact this candidate