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Social Media Customer Service

Location:
Riverside, CA
Salary:
20
Posted:
January 17, 2024

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Resume:

Hello

I’m Serena Nickell

***** ******** **

Moreno Valley, CA 92553

951-***-****

ad2u01@r.postjobfree.com

Skills

I have 4 years experience in customer service, and 3 years in the restaurant industry. I’m a great communicator. I also work fast paced, and I am very strong on teamwork. I have great marketing and organization skills. I am a fast learner and always on time. Lastly, I am friendly and funny. Experience

July 2023 - PRESENT

Swish Body, Downtown Riverside - Brand Ambassador

● Model in Colombian Shapewear (@swishbody), assist clients with waist measurements and shapewear fittings.

● Advertisements on all social media platforms, take videos, go live on social media, pack orders, reply to all emails and instagram messages. June 2023 - 1/16/2024

El Patron, Downtown Riverside - Host/Server

● Attending guests upon walking into the restaurant, starting conversations to make them feel welcomed.

● Take orders, run food out (xpo), bus tables, wash dishes, roll silverware, sweep, mop, clean restrooms and bar areas, restock server / bar areas, and help the rest of the staff in any way. December 2022 - June 2023

Starbucks, Riverside Van Buren - Certified Barista

● Greet guests with a positive attitude, take time to connect to them and make the environment feel more welcomed.

● Handcraft delicious drinks, warm up food items, restock all necessities, clean areas, and throw away trash.

January 2022 - December 2022

IHOP, Moreno Valley - Server

● Seat guests, help with menu recommendations, take orders, deliver food to tables.

● Check on guests consistently, make sure each guest leaves the establishment happy. June 2021 - July 2021

Sports For Learning, Moreno Valley - Elementary P.E Coach

● Play summer activities with students to help them stay healthy while having fun. 2

● Be an active role model and coach students to build teamwork. March 2021 - August 2021

Pizza Hut, Riverside Van Buren - cook

● Prepare dough, assemble toppings on pizza, use the oven, restock items, and serve to customers.

November 2020 - February 2021

XPO Logistics, Perris - Material Handler

● Handle materials, manage boxes, pick materials, scan, unload trucks, apply and fix labels, separate orders, repack products, able to lift 100lbs, assemble products on conveyor belt, and stand for a long period of time.

Education

June 2023 - PRESENT

Riverside Community College, Riverside - Psychology Degree

● Currently attending RCC, expected to graduate in 2025. Achievements

● I am always on time and have no call offs.



Contact this candidate