Mounika

860-***-****

ad2tyd@r.postjobfree.com

Career Objective

Seeking a challenging career opportunity to work in an organization that allows me to utilize my knowledge and experience provides an opportunity for excellent career growth in the field of SAP Basis and SAP HANA.

Professional Summary

Dedicated and Experienced SAP Basis Administrator around 6 Years of experience in Optimizing SAP landscapes.

Skilled in Installation, Configuration, Maintenance, and Upgrades of SAP Systems.

Proficient in System Monitoring, Performance tuning for optimal performance.

Expertise in User management, Authorization, and security Administration.

Experience on SAP System Administration in Linux and Windows environment in DEV/PRD systems landscapes.

Job management: Creating, Scheduling background jobs and resolving any terminated jobs.

Monitoring CPU utilization, file system, disk space and analyze.

Worked on Client Administration such as Client copy/export/import.

Performed SAP System upgrades, Kernel upgrades, installed support package using SPAM, SAINT.

Knowledge in troubleshooting the issues and providing resolution for production support incidents.

Involved in Installing HANA 2.0 and Responsible for System Refresh of HANA systems.

Monitored HANA database performance using HANA studio and enabled traces to capture reports performance.

Performed Start/Stop of SAP Systems and troubleshooting the issues if any.

Worked on Client Administration: client creation, client copy like local, remote and client export and import and Client Deletion

Proficient at Operating System Level (Linux) for all SAP related activities.

Extensively worked on SAP Basis Tasks & System Health Checks.

Strong Team working spirit, relationship management and presentation skills.

Experience in reviewing and analyzing HANA DB alerts

Experienced in implementing security procedures for user creation and maintenance in client-specific model and Central User Administration of SAP systems.

Good communication and interpersonal skills, ability to learn quickly with good analytical reasoning and adaptive to new and challenging technological environment.

Professional Experience

Cloud4C Services Pvt. Ltd. - Jun’17 - Nov’ 2022

Project Role: SAP BASIS/HANA Consultant

Responsibilities

Proficient at Operating System Level (Linux) for all SAP related activities.

Extensively worked on SAP Basis Tasks & System Health Checks.

Experienced in post go-live production support and break/fix, monitoring, Restarts.

Responsible for the technical monitoring, support, and administration of the SAP system.

Worked on Client Administration: client creation, client copy like local, remote and client export and import and Client Deletion.

Applying the license for the JAVA, ABAP, HANA systems.

Having experience on SAP Basis consulting in Design, installation, upgrade, HA/DR, Replication, and maintenance.

Experience in SAP Backup and Recovery, High Availability, and Disaster Recovery architectures, good to have experience on multiple databases (HANA, Sybase, MaxDB).

Knowledge of Data Center network and storage fundamentals and Knowledge of SAP Solution Manager

Worked on Import of TR and manual copying of the Co-files, Data-Files, and STMS configuration.

Performed Start/Stop of SAP Systems and troubleshooting the issues if any.

Monitor Background Job Administration and update the errors.

Maintaining Profile parameters, and House Keeping of mount-points to avoid outages.

Resetting the passwords for MAXDB, JAVA, ABAP, HANA DB, Cloud Connector, and Web Dispatcher at OS level.

Completed work in a timely and accurate manner while providing exceptional customer service.

Analyzing HANA DB alerts and logs.

Configured HANA HA system replication and preformed DR takeover from Primary to secondary.

Experience in applying Kernel Patch/Upgrade, Hana Revision Upgrade and Hana Client Upgrade.

Applied Support Packages using SPAM add-ons using SAINT, and Spam/Saint Update.

Significant exposure in TMS Administration, SAP Kernel Patching, SAP Support Pack Upgrade ABAP

(using SUM/SPAM), and Java (using SUM/JSPM)

Worked on Cloud Connector Upgrade, and Reset the Password.

Worked on Web Dispatcher Upgrade, Password Reset, Maintain PSE Certificate.

Installation of SAP Mobile platform and SAP Fiori Applications.

Involved in Installing HANA 2.0 and Responsible for System Refresh of HANA systems.

Have Knowledge on Data Defragmentation and Delta merge.

Taking HANA weekly backup at file level.

Creation of the users and assignment of roles in HANA.

Experience in monitoring, tuning, Sizing of SAP HANA systems.

Installed Apache 2.4.18 and Tomcat 7.0.59 for BOBJ application and web servers.

Experience in resetting the system user password from the OS level when both the system and schema user are locked for HANA.

Basic Knowledge on Configuring HANA Replication.

Resolved Authorization/Security Issues, Implemented Info Object-level and Info Object field-level security for the reporting user.

Worked closely with the technical leads to create and maintain security roles, discuss status reports, policies.

Supported users for the security issues in all functional modules and Performed user maintenance using t-codes to manage and control security access.

Involved in Diagnostics Agent Installation.

Worked on multi-level end user security complex and single roles with different regions, authorization objects, values and reporting authorizations, assignment of users to profile.

Maintain SAP security in terms of creating users, creating roles and profiles, assigning roles, running user comparisons, assigning authorization objects to roles using profile generator, maintaining users in Central System by using Central User Administration.

Proactively worked on monitoring application servers and computer utilization in an IT environment that runs SAP systems.

Proficient in Monitoring Linux and windows servers with all the required parameters with Zabbix agent.

Worked on Network devices monitoring with SNMP to get the interface traffic and uptime.

Worked on Monitoring Switches CPU Load and Memory Use along with interface traffic.

Responsible for Resolve ticket management and giving Initial responses to Customers request.

Administer the major incident management process and ensure adherence to process and escalation requirements within various support and delivery areas according to SLA’s

Handled Single and Multiple Customer Outages within the SLA.

Knowledge on the Technologies like Networks, AWS, and Azure Administration.

Education

Bachelor of Technology in Engineering from JNTUH, India.

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