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Customer Service High Volume

Location:
Moreno Valley, CA
Posted:
January 16, 2024

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Resume:

BRIANNA WALDROP

San Diego, CA *****

ad2txr@r.postjobfree.com / 858-***-****

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

High-Volume Dining

Check Payment Processing

Upselling

Team Player

Customer Service

Communication

EXPERIENCE

Food Server / Il Fornaio Restaurant - Del Mar, CA 03/2023 - Current

-Provide service to a high volume of daily customers.

-Served food and beverages to guests and confirmed complete orders.

-Make sure all of the orders and correct, with and without modifications

-Orders go out in a timely manner

Office Assistant / Poway Valley Collision - Poway,CA 10/2022 - 03/2023

-Answered phone calls and welcomed visitors to the office.

-Welcomed visitors or callers to handle questions or direct to appropriate staff

-Organized files, made spreadsheets, scanned documents to improve organization workflow.

-Checked office supply levels, placed orders or supplies if needed

-Hand out incoming mail to correct people throughout the office.

-Answered telephones, directed calls and took messages.

Server / Grub Burger Bar - San Diego, CA

03/2021 - 10/2022

-Provided exceptional service to a high volume of daily customers.

-Used POS terminals to input orders, split bills and calculate totals.

-knowledge about the restaurant's menu and products.

-Checked with customers to determine satisfaction with meals

-Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and fixing up server stations.

-Cleaned tables and chairs to prepare the dining area for next customers.

-Trained new employees

Take-Out Server / Miguel’s Cocina - San Diego,CA 06/2020 - 03/2021

- Ran the host stand to make sure everyone was being helped and getting sat in a timely manner

-Notified customers when tables became available

-Did table checks and checked in with servers to see how they were doing and if they were ready for more tables

-Put in orders, checked out orders

-Counted the drawer at the end of night

-Lead Hostess / Romanos Macaroni Grill - San Diego, CA 11/2019 - 04/2020

-Gave a warm welcome to guests when they came in

-accommodated any requests if possible

-prepared bread and oil for table

-restroom checks every 30 minutes - 1 hour

-floor maps were kept neat and organized

EDUCATION AND TRAINING

High School Diploma 06/2022

Mt Carmel Highschool - San Diego, CA



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