Donna M DiRe-Kok

804-***-****

ad2txo@r.postjobfree.com

MISSION:

To secure a position with a well-established company that will be able to fully utilize my strengths and abilities, as well as challenge me to grow and improve with the company.

PROFESSIONAL EXPERIENCE:

CAPITAL ONE BANK, Glen Allen, VA Feb 2003-Jan 2024

Returns Items Coordinator

Data entry for daily returned checks. The volume totals varied from 600-750.

Generated daily and monthly reports.

Generated and maintained the Well Managed Tracker, which measured the staff’s productivity, work quality and volume trends.

Expedited high priority customers.

Created training manuals to help educate current and future employees.

Received Principal Coordinator award from management.

Received Spot awards from co-workers.

Data Entry Processor

Entered daily deposits.

Matched deposit slips with checks that came in from various bank hub locations.

Reconciled inaccurate deposits.

Reconciled issues generated by erroneous or fraudulent account numbers being used, reducing volume by 3000.

CABLEVISION SYSTEMS CORPORATION, Bethpage, NY Jun 1989-Sep 2002

Accounts Payable Assistant Supervisor

Assisted in leading a team of 10.

Trained and developed new employees in the PAC area.

Worked closely with Purchasing Department

Daily interaction with internal and external customers.

In-depth account reconciliations with previous balances

Assisted team to help each person attain their individual goals.

Approved payments matched by the staff.

Accounts Payable Coordinator

Data entry for over 1,000 invoices per week

3-way match invoices

Matched and balanced checks with the appropriate invoices

Processed high priority invoices: legal bills, pay services, utilities.

Expedited T&E reports.

Reconciled past due balances.

Daily interaction with internal and external nationwide customers

Received many accolades for excellence in work performance, from co-workers and vendors.

EDUCATION:

Suffolk Community College, Brentwood, NY

Accumulated 16 credits.

SUNY Old Westbury, Westbury, NY, NY

Accumulated 16 credits.

BOCES-E Northport, E Northport, NY

Acquired a Business Certificate

SOFTWARE:

Oracle

AS400

TRIPS

REFERENCES: Furnished upon request

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