Zyon Faith Richardson

*** ******* ****, **** *****, NC 27265 336-***-**** ad2txc@r.postjobfree.com

EDUCATION

FORSYTH TECHNICAL COMMUNITY COLLEGE AUGUST 2021- PRESENT

·Associate in Applied Science: Medical Office Administration- Medical Billing & Coding

·Major GPA: 3.35

·Related coursework: Comprehensive Keyboarding, Medical Office Term I and II, Office Applications I, Writing and Inquiry, Introduction to A & P, Medical-Legal Issues, Med Ins & Billing, Medical Office Procedure, Medical Coding Certification Prep, Introduction to Sociology,

·Completed my Program and Earned my degree on Wednesday, May 10th, 2023.

HIGH POINT CENTRAL HIGH SCHOOL AUGUST 2015-AUGUST 2019

·Major GPA: 3.5

·Editor of the HPC Yearbook Club (2019)

·HPC Future Business Leaders of America Club (2016)

·Related Coursework: AP Human Geography, Honor English III and IV, Sports Medicine I and II, Honor Microsoft Word and PowerPoint I and II, Honors College Math I, Calculus I, Honors Entrepreneurship I

COMMUNITY INVOLVEMENT

HIGH POINT PUBLIC LIBRARY JUNE 2017-JULY 2017, JUNE 2018-JULY 2018

·Inventory and record upkeep of in and out books, maintain categorized inventory of bookshelves, cleaning of DVDs, prep meetings room for upcoming events and seminars, helped the local citizens with services assistance, receive incoming call and directions of personnel contacts.

SERVICE-LEARNING LEADERSHIP CAMP- LIFESPAN JUNE 2016-JULY 2016, JUNE 2017-JULY 2017

·A non-profit organization that empowers adults and children with disabilities with education and enrichment. It helps them interact with the community and helps build up their character.

·Teach cooking and art class for two weeks with disabled adults.

·Group project: Field Day- water balloons, lemonade stand, activities, prizes, etc.

CUSTOMER SERVICE EXPERIENCE

AFC URGENT CARE

Front Desk Representative APRIL 2022- Present

·Day to day assistance with check-in procedures and questions, Copying and scanning patient paperwork, receiving of inbound care phone calls, processing of walk-in patients, organizing and scheduling urgent care and medic appointments, fax referrals and or medical records to requested doctor offices. Processing and handling security level for personnel of Government Officials per occupational medical needs. Staying up to date on HIPPA practices that are implemented in day-to-day schedule.

·Work week per 36-hour shift with weekend availability.

·High Point Occupational Medicine merged with AFC Urgent Care-High Point as of January 30th, 2023.

·Implementing Occupational Medicine protocols with checking in company’s patients that relates to High Point Occupational Medicine procedures.

STAPLES

Easy Tech and Sales Associate APRIL 2021- JUNE 2022, AUGUST 2023-PRESENT

·Maintaining merchandise on shelves, answering tech phone calls, laptops, or desktops maintenance review for customer. Processing credit and online orders, input of technology orders into the system.

·20-25 work week while in school full time.

HARRIS TEETER

Cashier APRIL 2020- APRIL 2021

·Scan Food items, checkout customers and grocery orders per customer request, secure of self-checkout aisle for employee assistance.

SKILLS

·Microsoft Word and PowerPoint

·Multimedia and Webpage Design

·Windows 8 and 10

·Service-Learning Diploma