Customer Relations Electrical Systems
Resume:
Las Vegas, NV *****
****************@*****.***
Kennedy Douglas
SKILLS
I am a very organized team player, but can also work well alone. Familiar with
working in a fast-paced and hands-on environment. Excellent multi-tasking and
communication skills.
EXPERIENCE
Findlay Lincoln, Henderson, NV — Technician
January 2023 - PRESENT
e Perform accurate diagnostics on all mechanical and electrical systems
e Provide accurate repair quotes
© Complete safety inspections
Fletcher Jones Imports Mercedes Benz, Las Vegas, NV — Technician
May 2021 - December 2022
e Completed diagnostics and repairs accurately and in a timely manner
e Passed all certified training courses offered
Arrowhead BMW, Glendale, AZ — Service Department Business
Development and Customer Relations
December 2020 - May 2021
e Performed outbound calls to reach customers in regards to service and
repair needs
e Answer inbound calls and assisted customers
e Coordinated between several individuals to complete all assignments in a
timely manner
e Accurately inventory all service loaner cars
EDUCATION
Universal Technical Institute, Avondale, AZ — Associates Degree
June 2019 - August 2020
Completed Associates Degree in automotive technologies with a 4.0 GPA and
Excellent attendance awards.
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