Customer Service Inside Sales

Amanda Green

Lawrenceville, IL *****

*************@*****.***

+1-618-***-****

Authorized to work in the US for any employer

Work Experience

Eligibility Assistant

Division of Family Resources - Vincennes, IN

April 2023 to Present

Scan documents into the system. Help clients with all needs. Work with excel and word. Copy paperwork. Customer Service Manager (CSM)

Rural King - Vincennes, IN

August 2021 to Present

I answer the phone. Check out customers. Direct calls where they need to go. Cashier/Sales Associate

Dollar Tree - Vincennes, IN

April 2017 to March 2018

cashier stocking shelves

Education

GED

Skills

• Cash Handling (2 years)

• Cashiering (2 years)

• Sales

• Retail Sales

• Inside Sales

• Front desk

• Pricing

• Leadership

• Negotiation

Assessments

Inside sales — Proficient

April 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

April 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Customer service — Proficient

April 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Typing

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