Customer Service Data Entry
Resume:
ad2tuc@r.postjobfree.com
Celina, TX 76227
Skills
Customer Service
Excellent Interpersonal
Multitasking
Data management
Planning & organizing
Account management
Data entry
Invoicing and billing
Computer Skills - Microsoft Office, Excel, word, PowerPoint
Languages - English, Hindi
Education And Training
05/2005
MBA:
Sales and Marketing
Apeejay School of Management
New Delhi, India
Deepti Gupta
Summary
Experienced patient service representative with strong customer service skills and a passion for providing patient care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ability to work in a mufti-cultural environment and efficient at multi tasks.
Experience
Wockhardt Hospitals, India - Patient Services Associate
Rajkot, India
03/2019 - 01/2022
Greeting and welcoming guests as they approach the front desk and directing them to appropriate department.
Handling patient's queries and assistance.
Providing appropriate information on all hospital facilities and services.
Keeping the front desk tidy and presentable with all necessary material.
Monitor office supplies and place orders when necessary.
Processing customer payments and presenting them with the bill.
Patient pre-registration, registration, insurance verification, and scheduling as per center standards.
Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing,
faxing, inventory of supplies, sorting mail and handling other administrative duties.
Learning Years Day School - Assistant Kindergarten Teacher
Hillsboro, OR
07/2017 - 05/2018
Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
Read stories to children and taught painting, drawing and crafts.
Assist students in performing specific duties as assigned or undertaking specialized tasks.
Collect and display suitable material for educational displays.
Assist teacher in maintaining discipline and monitor classroom, playground or other areas.
Asia Today - Customer Service Associate
Phoenix, AZ
06/2014 - 07/2016
Asia today Arizona is a monthly publication covering events and happenings related to the south Asian community of Arizona.
New Business acquisition, negotiating, and closing business deals and maintaining healthy client relationship
Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development
IndiaPicture - A unit of Mahatta Multimedia Pvt Ltd - Sr. Manager - Customer Relationship
New Delhi, India
07/2006 - 04/2014
IndiaPicture is one of the largest image stock banks catering to the needs of both Indian and International advertisers, publishing houses and corporate. They also offer the varied ranging services: like Image licensing, motion clips and photo shoot
Cultivated impactful relationships with customers and drove business development by delivering product knowledge and fulfill their requirement.
Resolved customer complaints regarding sales and service.
Enhanced sales volume through skilled support to both new and inactive customers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Built sales forecasts and schedules to reflect desired productivity targets. Conducted market research and reported on competitors.
Determined price schedules and discount rates.
Next Gen Publishing Ltd, Forbes Group & HDFC Enterprise - Sr Executive
New Delhi, India
06/2005 - 07/2006
Cultivated and maintained relationships with customer to build valuable relationships and achieve operational targets.
Prepare and deliver sales presentations to new and existing customers to sell new advertising programs and to protect and increase existing advertising.
Attend sales meetings, industry trade shows, and training seminars to gather information, promote products, expand network of contacts, and increase knowledge.
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