Customer Service Rep
Resume:
TRACY BOROM
*** **** ***** ***** ****** Mills, Tx 76689 254-***-****
************@*****.***
EXPERIENCE
*/**/**-*/**/23
MRS Management Research Services
TU/Customer service Rep- Responsibilities include answering phones, being able to take information over the phone and enter information correctly. Ability to prioritize and handle large volumes of calls. Conduct professional interviews with life insurance applicants, and accurately document collected information.
9/28/20-5/20/21
EQUIPMENT DEPOT
LOGISTICS COORDINATOR - Handling and maintaining all registrations for every branch. Updating all systems including Fleet Masters, Navman, Wheels, and Enterprise. Ordering fuel cards, maintaining them and assisting with any problems that the drivers may experience with them. Running reports as needed and any other duties assigned. 1/1/2014-8/10/20
CENTRAL FREIGHT LINES
National Customer Service Rep - Duties include, all aspects of customer service, assisting customers on phone as well as by email/handling everyday issues for customers from pickup to delivery Contacting the terminals, escalating issues to assist the customer with getting the The freight delivered, handling reconsignments, tracing, billing changes, reports, etc. 1/1/09-12/20/13
WORKED FROM
HOME/CHILDCARE/HOUSEKEEPING/COOKING
Childcare/Teacher/Homemaker-Various duties, from keeping children in my home, Cooking, cleaning, other various jobs
1/1/06-12/30/08
HEWITT SPORTS CENTER/KIDZ N ACTION CHILDCARE
Childcare/Teacher- for ages 6 weeks-5 years, assisting with everyday responsibilities, feeding, supervising and monitoring, safety of children, preparing and organizing mealtime and snacks. For children, changing diapers, organizing daily activities and curriculum To stimulate growth, develop schedules and routines, and keeping records of each child’s day, etc.
EDUCATION - VALLEY MILLS ISD HIGH SCHOOL DIPLOMA 1996 SKILLS
● ORGANIZED
● ABLE TO MULTITASK
● GOOD TYPING SKILLS
● LEARNS QUICKLY
REFERENCES:
Tina Mooney
CENTRAL FREIGHT LINES/SUPERVISOR
********@*****.***
ANETHA STEVENS
CENTRAL FREIGHT LINES/CO-WORKER
***********@*******.***
CINDY VANNATTA
MANAGER AT KIDZ N ACTION
************@***.***
2
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