Customer Service Data Entry

SHIRLEY CHAMBERS

Newark, NJ ***** 973-***-**** ad2tqk@r.postjobfree.com

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills

Honest Problem-Solving Skills

Child Development Knowledge

Patient

Special Needs Education

Data Entry

Scheduling

Problem-Solving

Creative Thinking

Flexible and Adaptable

Reliable and Punctual

Scanning and Copying

Verbal and Written Communication

Multitasking and Prioritization

Customer Communication

Experience

Permanent Teaches Aide Aug 2016 to Dec 2021

Newark Board of Education Newark, NJ

Provided support to the teacher during class activities and supervised students while completing assignments.

Assisted in developing an environment conducive to learning by organizing classroom materials, setting up equipment or preparing supplies needed for activities. Attended professional development workshops related to teaching life skills. Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.

Paraprofessional Teacher Aide May 2015 to Jul 2016 Newark Board of Education Newark, NJ

Provided individualized support to students based on their educational needs. Conducted small group instruction sessions with students who needed extra assistance.

Maintained a safe environment by monitoring student behavior during lunchroom periods, recesses, field trips.

Supervised students in both the classroom setting and outside activities such as field trips or physical education classes.

Independent Childcare Provider Jul 1998 to Sep 2007 Shirley Chambers-Self Employed Newark, NJ

Provided a safe, nurturing and stimulating environment for children to learn and grow. Maintained daily records of activities, behaviors, meals and naps. Organized age-appropriate activities such as games, arts and crafts and outdoor play. Read books aloud to small groups or individual children. Assisted with feeding infants and toddlers during meal times. Security Control Room Operator Apr 1987 to Jul 1992 ADT Security Systems Parsippany, NJ

Responded to alarms and emergency situations in a timely manner. Conducted regular checks of surveillance equipment for proper operation. Answered incoming calls from customers and provided assistance as needed. Coordinated with outside agencies such as law enforcement when necessary. Maintained detailed logs of all events occurring within the control room environment. Completed reports detailing all activities monitored within the control room area. Secretary/Receptionist Mar 1982 to Mar 1987

North Jersey Community Daycare /Childcare Facility Newark, NJ Greeted visitors and provided them with assistance. Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Maintained a neat reception area by organizing materials and tidying up furniture. Verified visitors' identification cards before allowing access to the building. Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary. Education and Training

Bachelor of Arts Aug 2012

Ashford University Clinton, Iowa

GED Jun 1985

Central High School Newark, NJ

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