Customer Service C T
Resume:
English
Spanish
Team Player
Problem Solver
Communicaticative
Self Starter
******.****@*****.***
Rochester, NY 14605
Kay Jewelers: 05/2023 - 08/2023
Idex Health & Science: 04/2018 - 11/2022
S K I L L S
C O N T A C T
E D U C A T I O N
L A N G U A G E S
O B J E C T I V E
W O R K E X P E R I E N C E
High School Diploma
Answered customers’ questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Exceeded personal sales goals.
Department of Education NYS
Optics Technician Lead
Jewelry Sales Associate
Team lead of a team of eight to ten employees’. Accountable for training and team adjustment in accordance with company guidelines, report to Supervisor with daily reports. Align parts together, or position items in fixtures, jigs, or vise. Inspect the cosmetics of glass to government standards. Build doublets and triplets using optical alignment equipment. Experienced assembling doublets and multi- element optical assemblies highly desired. Capable of handling objects using manual dexterity and working with cleaning solutions, bonding materials and mechanical fasteners. Read & interpret work orders, blueprints & schematics, and engineer instructions. Seeking a challenging opportunity where I can utilize my strong skills, educational background, and my ability to work individually or work with others. A place where I can grow together with that company personally and professionally. I am self-motivated and need minimal supervision or none.
M A R Y D I A Z
Assembled electronic equipment and parts as per company's policies. Create electronic assemblies in given budget, Repaired and modify electronic assemblies as per the requirement. Used different hand and power tool to create assembly. Carried out various types of assembly operation, fabricated, assembled, tested, and packaged electronic devices. Assisted with the installation, qualification, and validation of process equipment Reported daily progress to ensure all production goals are achieved
Install components on printed circuit boards and hand solder components including through hole. Perform quality assurance testing on components and execute sequential assembly per product description guide. Perform calibration on product, warranty rework and bond parts/assemblies with epoxies and direct heating elements.
Checking patients’ blood pressure, heartbeat and pulse regularly. Providing compassionate care by listening to patients’ concerns and guiding them by answering any questions or concerns. Monitoring patients’ conditions and providing updates to healthcare team. Turning, repositioning and move patients between beds, wheelchairs and seats. Helping patients use the bathroom and dress. Monitoring patients’ food and liquid intake. Escort patients to get X-rays and other imaging tests. Production Assembly
Electronic Assembler
Patient Care Technician
Lasermax Crossman: 03/2016 - 04/2018
L3 Harris Corporation: 04/2013 - 03/2015
Rochester Regional Hospital: 03/2004 - 01/2016
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