Customer Service Technician

Objective: To obtain full time employment utilizing skills in maintenance, repairs, welding, and customer service.

Experience:

Collision Technician

Camping World; Richmond, Indiana and Tampa,Florida

Dixie RV Superstores; Hammond, Louisiana

Diagnose and repair various structural and mechanical concerns

Maintain service and maintenance records

Purchase required parts, tools, and supplies according to needs of repairs

Repair buildings and structures

Use of various power and hand tools and equipment

Ability to read structural and wiring blueprints

Knowledgeable of welding multiple types of metals using Gas and Stick welders

Body repairs of metal and fiberglass materials

Inspected customer complaints to diagnose needed repairs

Owner

Roadside RV; Denham Springs, Louisiana

Operated small business

Business reports, billing and invoicing

Purchasing parts and products as needed

Maintain inventory of frequently needed parts

Complete routine maintenance on RV’s and components

Travel to customers for on-site assistance

Use of carpentry, electrical, plumbing, automotive, and maintenance skills

Communicated with manufacturers and suppliers for warranty and insurance claims

Certifications

RV Technician Certification

EPA Area Source Rule Training Full Certification

PPG Color and Deltron Certification

Holiday Rambler Service Technician School

Roadmaster RV Academy

Newmar Service School

Thor Motor Coach Dealer Development Training

Norcold Service Training

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