Russel R. Napeza

P. Niogan, Mabini, Batangas

+639********* / +639*********

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CAREER OBJECTIVES:

Seeking a position as a Room Attendant with more than seven years of working experience and to join an organization where I can utilize my education and experience in a fast-paced environment and use my skills, capabilities and knowledge to contribute to the success of the company WORK EXPERIENCE:

R.H.S. Cunard Line Queen Elizabeth – Assistant Butler Singa Ship Management Phils. Inc. (June 2022 – Present) R.H.S. Cunard Line QM2 – Housekeeping (November 2013 – 2022) Singa Ship Management Phils. Inc.

Room Attendant (October 2008 – Mar. 2009)

The Peninsula Manila Hotel

Room Attendant (March 2005 – Sep. 2007)

Century Park Hotel

Room Attendant (December 2002 – Jan.2004)

Mandarin Oriental Hotel

DUTIES AND RESPONSIBILITIES:

• Clean and sanitize guest rooms, bathrooms, corridors, and common areas in accordance with established standards and procedures.

• Change bed linens, and towels, and replenish guest supplies as needed.

• Vacuum, sweep, mop, and polish floors to ensure cleanliness and safety.

• Dust and wipe down furniture, fixtures, and surfaces to maintain a tidy appearance.

• Empty trash containers and dispose of waste in designated areas.

• Report any maintenance issues, damage, or safety hazards to the appropriate department.

• Respond promptly to guest requests and ensure their satisfaction.

• Collaborate with team members and other departments to provide seamless service to guests.

• Adhere to health and safety guidelines, including the proper handling and storage of cleaning chemicals.

• Maintain stock of cleaning supplies and notify the supervisor when supplies need to be replenished.

• Follow established procedures for lost and found items.

• Perform other duties as assigned by the supervisor or management. SKILLS:

• Work in a fast-paced environment

• Attention to details and time management

• Communication skills

EDUCATIONAL BACKGROUND:

Tertiary: University of Batangas (2001 – 2002)

Hiltop, Batangas City

Course: Associate Hotel & Restaurant Management

Secondary: Mataas na Paaralang Mabini (1992 – 1995) Poblacion, Mabini, Batangas

Primary: Mabini Central School (1987 – 1992)

P. Niogan, Mabini, Batangas

Affirmation of Statement

I hereby affirm that all the information contained in this resume is true to the best of my knowledge and belief.

RUSSEL R. NAPEZA

Job Applicant