Customer Service Automated Logistical
Resume:
Fortson, GA *****
**********@*****.***
KEY SKILLS
PROFESSIONAL EXPERIENCE
Georgia Army National Guard- Tifton, GA 07/2016 to present Automated Logistical Specialist/ Unit Supply Specialist
Operate unit-level computers
Prepare all unit and organizational supply documents
Maintaining automated supply system for accounting of organizational and installation supplies and equipment
Supervisor of over 20 soldiers to ensure army regulations are followed
E-5 enlisted
Jack Hughston Memorial Hospital- Phenix City, AL 09/2016 to 07/2021
Patient Access Representative III
Verified all insurance and demographic information
Maintained responsibility for timely and accurate patient registration for inpatient, outpatient, and ER patients
Calculating and collect patient liability amount while continually demonstrating excellent customer service
Answer any questions and explain policies clearly and concisely
Implemented CDC guidelines and regulations
White Rock Coffee – Dallas, TX 02/2012 to
04/2016
Barista
Responsible for distributing and making coffee and food to serve customers in a timely manner
• Time Management
• Communication
• Report/Documentation
• Critical Thinking
• Adaptability
• Collaboration
• Multitasker
• Problem Solving
• Windows Word Program
• Customer Relations
• Leadership
• Handling Pressure
Caring for store equipment and cleaning all barista machinery and keeping the store to company standards
Greeting and assisting customers in selecting and making items they ordered
Trained on barista machinery, to include grinders, espresso, and brewers
Responsible for opening and preparing all drinks and food for the day in the store Texas Army National Guard (OSS) – Weslaco, TX 08/2014 to 01/2015
Team Leader/Security Forces
Served as an Observation Post truck commander
Conducted law enforcement support operations within the United States international border near Mexico
Successfully detected, deterred, and disrupted organizations engaging in human and narcotics trafficking
Was accountable for a team of three, military weapons, ammunition, and military vehicles
Texas Army National Guard – Dallas, TX 08/2011 to
07/2016
Automated Logistical Specialist
Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports
Construct bins, shelving and other storage aids
Simplify and standardize the collection and use of maintenance data
Raise the quality and accuracy of performance, cost and parts data through improved maintenance management
Review and verify quantities against bills of contracts, purchase requests and shipping documents
Unload, unpack, count, segregate, palletize and store incoming supplies and equipment
Perform work in accordance with modification work orders, technical manuals, lubrication orders, maintenance bulletins, regulations or management policies EDUCATION/CERTIFICATION
• Certified: Automated Logistical Specialist
• Certified: Combat Lifesaver Course (CLS)
• Certified: Standard Army Maintenance System (SAMS)
• Certified: Combat Automated Information Systems Interface (CAISI)
• Certified: Drivers Badge
• Certificate: Health Science
• Certified: Ammunition and Fuel Handlers Course
• Completed: Army Basic Training
• Completed: Basic Leadership Course
•
Liberty University - online
• Certificate in Health Science
• Majoring in Healthcare Management and Business (currently pursuing) Eastfield Community College- Mesquite, TX
• Undergraduate in Journalism (2010)
North Mesquite High School – Mesquite, TX
• High School Diploma (2009)
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