Donna Sundberg

Romeoville, IL *****

ad2tes@r.postjobfree.com

+1-815-***-****

I am self-motivated, reliable, responsible and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Authorized to work in the US for any employer

Work Experience

Sanitation Worker

General Motors - Bolingbrook, IL

February 2020 to November 2023

maintaining the facility by sweeping, mopping, and vacuuming floors; taking out trash; cleaning windows; and shining, disinfecting, and wiping down the facility. Use floor scrubber to clean warehouse. Production Worker

PEPPERIDGE FARMS - Downers Grove, IL

August 2016 to November 2019

Set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures. Always keeping my work area clean and organized for safety reasons. I ensure the quality of products that are sent out to the customers. I can do the following:. Mixing. Scaling. Divider Operator. Ovens. Packaging Utility. Casing. Problem Solving. Sanitation. Inventory Clerk. Palletizer, Cycling Counting. Processing Orders

Collections Specialist

S & S Active - Bolingbrook, IL

March 2011 to June 2016

Make collection phone calls according to collection list assigned Post daily payments in accounting system

Apply daily payments to related customers invoices Enter and balance payment application batch

Research and resolve accounts receivable issues with customers Process daily credit card charges

Process credit memo transactions

File A/R documents, hold/release orders, notated collection activities Collections Specialist/Supervisor

CNO Financial Group - North Aurora, IL

March 2006 to December 2010

Managed a team of 12 - 18 representatives

Provided coaching, mentoring, guidance, and directions to an assigned group of employees Critiqued and motivated staff

Maintained confidential information

Took over complaint calls from representatives and pulled queries Updated and tracked data related to collections department Made the daily work schedule Documented and notated collection activities Provided input to management regarding departmental personnel issues Responsible for all paperwork and documents assigned to collection managers Made sure reps followed all FDCPA guide lines

Handled difficult issues and questions from collections representatives Evaluated collectors assignments/ recruiting and helping in training and did orientation. Customer Service & Sales Representative

John Deere Landscapes - Downers Grove, IL

January 1999 to January 2004

Customer service and professionalism to a wide range of customers Recommend products or solutions that best suit the customer Set up new accounts, processing credits and returns, order picker. Education

High school diploma

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