Customer Service Product Information

Judi Prane 702-***-**** ****@*********.***

Qualifications

A highly accomplished professional with proven skills and extensive experience in the cosmetics/fragrance industry. Provides exemplary customer service along with working closely with and stimulating other staff members to achieve top production.

Freelance Representative 1970- Present

Freelance representative for brands including, Indie Lee, Estee Lauder, Clinique, Laura Mercier, Bobbie Brown, Calvin Klein, Origins.

Experience Dillard’s, Esteé Launder Beauty Consultant 8/2018-7/2019

Advised customers on product information. Demonstrated products in the line and advised on their use. Promoted client expectations with correct use of products. Established personal client relationships.

LaRoche Posay/Vichy, various locations, Las Vegas, NV

Skin Care Expert 4/2014–8/2014

Advised customers on product information. Demonstrated products in the line and advised on their use. Promoted client expectations with correct use of products.

Penhaligon’s Wynn Hotel, Las Vegas, NV

Fragrance Specialist 2011–2013

Responsibilities included customer/guest assistance with fragrance choices. Maintained visual merchandising standards consistent with company brand strategies. Assisted with coaching and training cashiers to provide exceptional customer service.

Laura Mercier, Wynn Hotel, Las Vegas, NV

Counter Manager/Resident Make-up Artist 2010–2013

Responsible for product line sales, merchandising, purchase orders & replenishment of merchandise. Maintained visual merchandising standards.

Worked closely with Account Executive and buyer to accommodate all needs. Provided training of new product launch, as well as continual new product training of cosmetics and skin care lines.

Parfums Givenchy & Ungaro NYC, NY Pantene Hair Care Account Coordinator 1988–1991

Scheduled and conducted promotions. Supervised training. Led sales team. References Available upon Request.

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