Amanda Folk

Clinton, TN *****

ad2tdo@r.postjobfree.com

+1-865-***-****

Authorized to work in the US for any employer

Work Experience

Caregiver for grandmother

self employeed - Knoxville, TN

May 2023 to July 2023

Cared for grandmother who was diagnosed with alzhiemer in 2020. My family & I took turns caring for her, until she needed someone with her around the clock. We wanted to keep her in the privacy of her own home, so I decided to take time from my job & care for her until the end of her life. Unfortunately she passed away in July of 2023 she was 96 yrs old. Caregiver/Personal Assistant

Preferred Healthcare - Knoxville, TN

September 2018 to May 2023

• Enhanced well being of individual clients with personalized support for social mental, & physical requirements.

• Identified issues with home environment using continuous monitoring documents, & reporting.

• Protected clients during transfers between seating, beds, & wheelchairs.

• Assist clients with ADL's & followed all HIPPA guidelines. Hotel Front Desk Clerk

Hotel St. Oliver - Knoxville, TN

November 2015 to August 2018

• Managed reservations, check ins-outs procedures within hotel system.

• Issued room keys, & escorted instructions to bellhops, kept rooms ready for new guests, by coordinating efficient housekeeping. Satisfied guests needs with prompt service.

• Delivered exceptional customer service to bolster strong relationships & build positive experiences.

• Organized files & records handled other support tasks freeing up managers to take on more pressing responsibilities.

Cashier and Customer Service

Two Pennies New & Used Appliances - Knoxville, TN

July 2013 to November 2015

• Coordinated with specific departments to help customers find product advice & info.

• Operated POS system using hand held scanners, theft devices, & optical readers.

• Counted cash drawers before & after shifts & prepared safe drops, & Cash bags.

• Updated customer acct data with accurate payment info.

• Addressed returns, & assisted with refunds & or product replacement. Assistant Manager

Dillards at East Town Mall - Knoxville, TN

August 2011 to June 2013

• Operated POS systems to process payments verify pricing, & monitor stock levels.

• Worked with store management to evaluate cashier staffing needs, & identify coverage gaps.

• Assisted with managing schedules, assignments, & breaks to maximize staffing levels.

• Issued & verified cash drawers, completed daily sales reports, & reconciled cash drawers following shifts for consistent store opening, & closing.

• Corrected problems with team members using training & disciplinary actions.

• Delivered superior customer service & answered questions regarding product locations, & pricing, along with promotions.

Education

Fulton High School in Health Science - Knoxville, TN August 1994 to May 1998

Skills

• I am passionate about my work. I have a steady source of motivation that drives me to do my best. I am ambitious & driven. I thrive on a challenge, & constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, & I'm always looking for an opportunity to do better, & achieve greatness. I'm also a people person. I love meeting new people, & learning about their lives

• In high school I was selected who's who among American high school students. Was in the Beta Club for 4 yrs for high academic achievement. Was a member of the 4-h club for 5 yrs., & was on the Spirit Squad throughout my middle school 5th-8th grades, & 9th,10th, 11th grades as well. I decided for my Senior year that i wanted to be a part of the high school marching band, so in 12th grade I became a new member of the Flag Corps. I was also a very active member of HOSA which stands for Health Occupations Students Of America, which I absolutely loved & excelled in. I took part in everything that I possibly could.

• ADLs (10+ years)

• Hospice care (2 years)

• Vital signs (10+ years)

• Patient care (10+ years)

• Alzheimer's care (6 years)

• Dementia care (8 years)

• Special needs

• Home care (10+ years)

• Direct support (6 years)

• Caregiving (8 years)

• Senior care (10+ years)

• HIPAA (10+ years)

• Cleaning (10+ years)

• First aid (10+ years)

• Hoyer lift (2 years)

• EMR systems

• Driving (10+ years)

• Behavior management

• Social work

• Meal preparation (10+ years)

• Heavy lifting

• Resident's rights (3 years)

• Assisted living (8 years)

• Laundry (10+ years)

• Personal Assistant Experience (8 years)

• Customer service (10+ years)

• Windows (8 years)

Certifications and Licenses

First Aid Certification

June 2022 to June 2024

Contact this candidate